Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Md Zeyaul Haque

Cluster Head- Inside Sales/Business Development
Noida

Summary

Productive Cluster Manager with over 9 years of experience. Lengthy financial track record with expertise in sales and budgeting. Implements quality recruiting and training practices by creating inviting work environments and supportive teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Hardworking and passionate job seeker with strong organizational skills eager to secure mid senior-level position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work History

Cluster Head-Sales, West Division

IndiaMART InterMESH Ltd.
Noida
07.2022 - Current
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Managed 60 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees .
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.

Senior Manager-Business Development

IndiaMART InterMESH Ltd.
Noida
08.2018 - 07.2022
  • Client Retention/Winback -Built relationships with customers and community to establish long-term business growth.
  • Monitored team performance, adhered to service level agreements (SLAs) and ensure client satisfaction
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Voice of Customer -Tracked, monitored and worked with team to address issues identified through root cause analysis.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Learning & Development -Reviewed and edited all training materials for accuracy and company policy compliance.

Assistant Manager of Business Development

IndiaMART InterMESH Ltd.
Noida
09.2014 - 08.2018
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Coached sales team both collectively and individually to help each employee achieve monthly goals.
  • Worked with company's recruiters to attract talented individuals for sales positions.
  • Developed monthly team action plans and monitored progress.

Team Leader

Meritnation ( Applect Learning Solution Pvt.Ltd)
New Delhi
02.2013 - 09.2014
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Confirmed confidential budget reports remained up-to-date for manager.
  • Monitored operating machinery to assess progress, adjust settings and maintain production speeds.

Education

EMERGING LEADERS' DEVELOPMENT PROGRAM - Business Management, Strategy & Planning

Faculty of Management Studies –University of Delhi
New Delhi,India
01.2018 - 12.2020

Bachelor of Arts - History

LALIT NARAYAN MITHILA UNIVERSITY, BIHAR
Bihar, India
03.2009 - 02.2012

Intermediate of Science (10+2): PCM -

BIHAR INTERMEDIATE EDUCATION COUNCIL
Bihar,India
02.2005 - 11.2007

Skills

    Sales processes

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Certification

Transformational Leadership: Leadership Development Training

Timeline

Cluster Head-Sales, West Division

IndiaMART InterMESH Ltd.
07.2022 - Current

Senior Manager-Business Development

IndiaMART InterMESH Ltd.
08.2018 - 07.2022

EMERGING LEADERS' DEVELOPMENT PROGRAM - Business Management, Strategy & Planning

Faculty of Management Studies –University of Delhi
01.2018 - 12.2020

Assistant Manager of Business Development

IndiaMART InterMESH Ltd.
09.2014 - 08.2018

Team Leader

Meritnation ( Applect Learning Solution Pvt.Ltd)
02.2013 - 09.2014

Bachelor of Arts - History

LALIT NARAYAN MITHILA UNIVERSITY, BIHAR
03.2009 - 02.2012

Intermediate of Science (10+2): PCM -

BIHAR INTERMEDIATE EDUCATION COUNCIL
02.2005 - 11.2007

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Md Zeyaul HaqueCluster Head- Inside Sales/Business Development