Summary
Overview
Work History
Education
Skills
Education
Hobbies and interests
Timeline
Generic
Meenu  Singh

Meenu Singh

Ghaziabad

Summary

I have a total of 10 years of professional experience, with a strong foundation in customer support and team leadership. I understand customer support being in this field, where I honed my communication and problem-solving skills. In addition, I have also provided floor support to TMs when needed as per the client and my managers.

Overview

11
11
years of professional experience

Work History

Subject Matter Expert

RediSolve
08.2024 - 05.2025

It is a international chat process expertise in personalizing gifts

Sr. technical support executive

Tech Mahindra
05.2023 - 03.2024
  • US based telecommucation comapny named Verizon voice process, worked as technical support with both inbound and outbound calls helping the customers with network issues on wifi, setting up the services with all the equipments, sending the technicians in person.

Sr. Customer Support Executive

Concentrix Daksh Pvt. Ltd.
11.2019 - 05.2023
  • Worked with the US based telecommucation company chat process, solving the problems customer have with network, billing, sales and technical issues.

Associate Analyst

Earth Web Solutions Pvt. Ltd
08.2014 - 11.2018

Worked with a US based Insurance company for claims, handled outbound calls about claim process. Later moved to Quality for calls analysis.

Education

Bachelor of Science - Computer Science

Dhanalakshmi Srinivasan Engg College

Skills

Team Work, leadership

Education

other

Hobbies and interests

Reading thrilling Novels.

Dancing and painting.

Timeline

Subject Matter Expert

RediSolve
08.2024 - 05.2025

Sr. technical support executive

Tech Mahindra
05.2023 - 03.2024

Sr. Customer Support Executive

Concentrix Daksh Pvt. Ltd.
11.2019 - 05.2023

Associate Analyst

Earth Web Solutions Pvt. Ltd
08.2014 - 11.2018

Bachelor of Science - Computer Science

Dhanalakshmi Srinivasan Engg College
Meenu Singh