Megha. R
Software engineering
Bangalore
Summary
Dynamic Software Support Engineer with 4 years at Maxence Infotech, specializing in core-banking software. Expert in SQL database management and incident resolution, enhancing customer satisfaction through effective problem analysis. Proven track record in optimizing banking transaction processes, ensuring seamless operations across multiple branches.
Overview
5
5
years of professional experience
Work History
SOFTWARE SUPPORT ENGINEER
Maxence infotech private limited
03.2020 - 09.2024
- Company Overview: FINMAX-is the software for maxence infotech private limited
- It is a core-banking software
- It is used to process banking transactions across the various branches of the banks
- 4 Year experience in software support engineer of Client server application
- Maintaining and providing support for the database and add, delete, Insert, update database content
- Knowledge in Database (SQL) and execute various types of queries
- MODULES: Making And servicing loans, opening new accounts, calculating interests, Managing customer accounts, Netbanking, ATM, Internet banking, Processing Cash deposit and withdrawals
- FINMAX-is the software for maxence infotech private limited
- It is a core-banking software
- It is used to process banking transactions across the various branches of the banks
Education
Bachelor of Science - Computer Science
ANNAMALAI UNIVERSITY
Bengaluru, India 04.2001 -
DIPLOMA IN COMPUTER ENGINEERING
NTTF
Bengaluru, India07-2016
MEMUNDA HIGHER SECONDARY SCHOOL
Badagara, India03-2011
Skills
Incident management
Software documentation
Customer support
Problem analysis
Certifications
Advanced Software Testing Course, Qspider Bangalore
Place
Vadakara
Contact
+91-8086915283, meghar859@gmail.com
Location
Aswanth nilayam (HO), Thiruvallur (PO), Vadakara(via), Calicut, Kerala, 673541
Disclaimer
I declare that all the above furnished details are true to the best of my knowledge. I assure that I will be a successful professional in your concern, by fulfilling my responsibilities.
Professional Experience
Software Support Engineer, Maxence Infotech Private Limited, Vadakara, Kerala, 05/03/20, present, 3 Year experience in software support engineer of Client server application., Maintaining and providing support for the database and add, delete, insert, update database content., Knowledge in Database (SQL) and execute various types of queries., FINMAX, It is a core-banking software used to process banking transactions across the various branches of the banks., Making and servicing loans, Opening new accounts, Calculating interests, Managing customer accounts, Netbanking, ATM, Internet banking, Processing cash deposit and withdrawals
Timeline
SOFTWARE SUPPORT ENGINEER
Maxence infotech private limited
03.2020 - 09.2024
Bachelor of Science - Computer Science
ANNAMALAI UNIVERSITY
04.2001 -
DIPLOMA IN COMPUTER ENGINEERING
NTTF
MEMUNDA HIGHER SECONDARY SCHOOL
Similar Profiles
B Hemanth KumarB Hemanth Kumar
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited
Chiragkumar BudheliyaChiragkumar Budheliya
Audit Assistant at LAVERNE INFOTECH PRIVATE LIMITEDAudit Assistant at LAVERNE INFOTECH PRIVATE LIMITED
Divykeert PalDivykeert Pal
Intern at EDU REVAMP INFOTECH PRIVATE LIMITEDIntern at EDU REVAMP INFOTECH PRIVATE LIMITED
Simran SSimran S
Travel Consultant at BCD TravelTravel Consultant at BCD Travel
Kannan LKannan L
Service Owner - Identity Global Products at AXA Global Business ServicesService Owner - Identity Global Products at AXA Global Business Services