Experienced postgraduate with 10+ years of project management and research experience across diverse industries, including Market Research, Education, Pharmaceutical, and IT. Proactive and achievement-oriented professional known for successfully assisting high impact stakeholders, managing large-scale projects, and leading teams. Adaptable and research-driven, with a talent for generating insights to support informed decision making. Recently completed Google Project Management certification, including cloud services fundamentals, and actively pursuing knowledge in emerging technology. Passionate about personal growth and maintaining an active lifestyle through reading, traveling, swimming, and meditation. Music enthusiast who finds motivation and inspiration in various art forms. Skilled in stakeholder management, process improvement, mentorship, and global business scaling, collaborating closely with Product, Sales, and Finance teams.
Reporting to Founder & CEO of Synergy Quantum
Recognition
● Awarded for managing most complex engagement where 35+ FTEs are involved for operation delivery
Within 6 months of joining
Client Servicing and Project Management
● Led 12 projects with different execution models and worked as the single point of contact for the
project execution and client communications with over 200+ Stakeholders (Internal & External) across
the globe on a regular basis
● Pitched for new opportunities to existing clients and generated revenue of $300K in Q2 2021
● Conducted 20+ governance meetings with meaningful insights for 12 Projects in span of one year with
the company
● Leveraged analytical insight generation and cross functional domain knowledge to project and
monitor financial targets for the leadership on monthly basis
Business Analysis and Reporting
● Managed SLA adherence, timeliness of accurate data reporting and associated metrics for the monthly
operations review meeting with the CEO
● Designed the automated digital tracking system for most complex project with 40+ FTEs with various
nuances, which helped in reducing the data recording time up to 80% and have the exposure to the
real-time actionable insights
Business Management
Drew insights from budget fluctuations due to changes in goal setting, IC plan design, territory
alignment of a product launch
● Managed team of 50 individuals from sale and growth team under direct guidance of CEO to run the
day to day operations
● Traveled to 20+ cities pan India to get real time information and check the health of the business in
local market
● Strategized and brainstormed with the sales and growth team to have a real time view of sales pipeline
and revenue forecasting on a regular basis
● Handled networking events for the company, helped wining Prestigious Rising Brand of the Year
Award (PR: ET NOW), EdTech Event by Zee business, BCCI etc
Recognition and growth path
● Promoted from Sr. Associate to Lead Associate with in 1.5 years for outstanding performance where only 10% of the employees get the opportunity to grow hand in hand with the company
● Awarded for expertise and professional conduct and demonstrating exceptional technical skills,
patience and diplomacy working with onshore team and for showing resilience team work during a difficult and challenging few months to deliver the strategic engagement plan
Business Operations and Data Analysis
Conducted secondary research, collecting data from different sources and generating insights in the form of dashboards & quantitative reports for top management
● Streamlined process– implemented innovative ideas to reduce TAT up to 60%
● Coordinated with over 200 global and regional medical experts for scientific engagements and
forecasted financial spending which helped to cut the budget up to 30% for the target period
● Assessed project milestones and deliverables to estimate the planned vs actuals
● Played an instrumental role in designing process tool for 3 projects with the help of SharePoint team
Stakeholder Engagement
● Led a team of 07 Associate & Sr. Associate and helped them with their personal development plans, Quality Check and reviews (RCA)
● U.K. Experience- worked closely with Global Respiratory Lead and assisted on-shore clients in
adhering to the quality process which resulted in compliance rate of 99% (from ~50%) over a period of 6 months
● Monitored project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time, cost and effort parameters
Client Engagement
● Prepared sales and marketing presentations for 02 projects for account management team
Market Research
● Conducted 50+ qualitative interviews, performed data analysis and brainstorming sessions with focus
groups and moderated research meetings
● Handled 2 projects in my tenure, performed primary & secondary research on “Honda In-house Car
insurance” and “Kalpna Sarees “
Directed the planning and execution of meetings, fundraisers and other events for corporate clients
● Managed budgets of up to 25lac for small-scale events and maintained strong relationship with numerous domestic and international vendors to assist corporation in planning events
● Seamlessly planned and executed both professional & social meetings for range of clients; managed budget of up to 50lacs for events with up to 1000 attendees, multiple vendors and other events contributors including entertainers, photographers, caterers and AV technicians
● Coordinated fundraising and developed social networking outreach and managed radio and media to promote Bollywood films in Delhi NCR, Rajasthan and Gujarat
● Oversaw public relations activities and communications including press releases, social media,announcements and media kits
● Grew new accounts by 17% by creating and implementing a social media productivity plan in the span of 1 year
Strategic planning
undefinedAchievements
● Bagged Indegene Double up award for demonstrating passion
● Received Earl and Knight of Knowledge Centre’ award –for expertise, and
professional conduct and continued support in ISS process
● Got Duke of Knowledge Centre’ award- for demonstrating exceptional technical
skills, patience and diplomacy working with onshore team
● Received League of Champions – Go Getter' award – for team management
● Secured GSK Knowledge Centre Gold Award
Certifications
● Google Project Management Professional certificate
● Operational excellence and foundation
● Cloud Computing Fundamentals
● IELTs