Reliable Manager with a high level of ownership and initiative. Exceptional work ethic and a desire to exceed company expectations. Skilled in building productive working relationships. Successful in fast-paced, deadline-driven environments for goal management and team development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager of Sales
Motilal oswal financial services
Mumbai
12.2018 - 08.2024
Started in 2018 as an individual sales representative, opening accounts and generating margin.
Delivered exceptional performances and subsequently pursued a mentorship opportunity.
Coached, mentored and trained team members in order to improve their job performance.
Ensured optimal performance of both myself and my team, aligning with management expectations.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Implemented new technologies to streamline process , and improve customer service.
Organized training sessions for employees.
Collaborated with other departments to ensure timely completion of targets .
Monitored team performance and addressed issues.
Recruited and hired qualified candidates to fill open positions.
Led a team of 12 to 18 employees, ensuring high productivity and excellent customer service.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
MBA - FINANCE
NMIMS
VILEPARLE
12-2023
Skills
Policy Implementation
Financial Management
Workforce Management
Performance Management
Business Administration
Business Development
Business Planning
Operations Management
Lead Generation
Sales management
Sales Techniques
Verbal and written communication
Performance Evaluations
Strategic Planning
Staff Development
Product Management
Key Performance Indicators
Team Leadership
Staff Training and Development
Cross-Functional Teamwork
Staff Management
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Accomplishments
Have received best performer award (individually)
Best mentor award For completing my own as well as team targets
Have received start recognition awards
Have received award in knowledge category and in quality score category
have received team lead award too
Certification
Have done certifications from organization trainings as well as my MBA programme included certification in technical studies of stock market