Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Industry Expertise
Timeline
Generic

Meghamala Gajendranaidu

Bangalore

Summary

Overall, 2+ years of Experience in IT industry. Highly skilled Salesforce Consultant with a deep understanding of CRM technologies. Strong analytical skills to identify business needs and translate them into technical solutions. Proven ability to drive process improvements and provide innovative strategies aligned with company goals, resulting in enhanced efficiency, increased productivity, and improved customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce Consultant

Accenture
Bangalore
12.2021 - Current
  • Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
  • Documented system design, configuration, testing processes and results.
  • Resolved technical issues related to integration, customization and implementation of Salesforce applications.
  • Configured profiles, roles, sharing rules, workflow rules, according to client's requirement.
  • Managed user access levels across multiple environments including production, staging and development instances.
  • Created reports and dashboards in Salesforce to track key performance indicators.
  • Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
  • Analyzed user stories and developed test plans for validating functionality before release into production environment.
  • Performed functional, integration, regression, and end-to-end testing.
  • Wrote clear bug reports with detailed reproduction steps for developers.
  • Collaborated with development team to resolve issues quickly and efficiently.
  • Simulated real world scenarios while executing tests to ensure accuracy of results.
  • Executed test cases and analyzed results to report software failures.
  • Maintained and updated test documentation, including test reports and defect logs.

Education

Bachelor of Engineering - Electrical And Electronics Engineering

MTIET, Affiliated To JNTUA University
01-2020

Skills

  • Salesforce CRM
  • Salesforce Administrator
  • Salesforce testing
  • JIRA
  • HP ALM
  • MS Office
  • Problem-solving abilities
  • Multitasking
  • Task Prioritization
  • Public Speaking
  • Teamwork and Collaboration
  • Agile Methodology

Certification

  • Salesforce Administrator

Languages

Telugu
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Beginner (A1)
A1

Accomplishments

  • Recognized in Team as a Most Valuable player and Received Star Award with Certificate of Appreciation for outstanding performance and contribution in delivering excellence .

Industry Expertise

  • Banking
  • Life Sciences

Timeline

Salesforce Consultant

Accenture
12.2021 - Current

Bachelor of Engineering - Electrical And Electronics Engineering

MTIET, Affiliated To JNTUA University

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Meghamala Gajendranaidu