Meghamala Neogi

- Leading and managing a large team of physiotherapists across the eastern region.

- Planning and executing operational strategies to enhance patient care delivery.

- Conducting performance reviews, clinical audits, and shadow visits for quality assurance.

- Managing department-level profitability and budgeting for physiotherapy services.

- Coordinating with cross-functional teams including sales, clinical excellence, and customer care.

- Training newly joined physiotherapists and aligning them with company protocols.

- Ensuring regulatory and documentation compliance across all physiotherapy interventions.

- Delivered home-based physiotherapy services with not only a focus on orthopedic cases but other specialty as well.

- Created personalized treatment plans based on patient condition, progress, and goals.

- Actively documented patient progress and maintained digital case files.

- Provided mentorship to junior therapists and collaborated with medical consultants for case discussions.

- Recognized for high patient satisfaction scores and consistent service delivery.