MEGHNA RAGHUVANSHI
premium service manager
Chandigarh
Summary
An enthusiastic and analytical professional with a strong passion for marketing analysis and digital strategies. Eager to contribute my skills in data-driven insights, combined with a collaborative approach to teamwork. A dedicated learner committed to delivering results through strategic thinking and responsible decision making in the growth of organization.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Premium Service Relationship Manager
Axis Bank
12.2022 - Current
- Managed complex portfolio of more than 200 high net worth clients, navigating market fluctuations and adjusting strategies as needed.
- Achieved strong client retention rates through exceptional relationship-building skills and proactive communication efforts.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Mentored junior team members, driving professional development and enhancing team performance.
- Enhanced client satisfaction by providing personalized financial solutions and tailored investment recommendations.
Research Associate
Grand View Research, Inc
01.2022 - 07.2022
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Completed exhaustive research into advanced materials and consumer goods industry using databases, physical records, and digital resources.
- Supported stakeholder engagement efforts through regular communication of research updates and findings.
- Create reports, presentations, and action items based on collected data by leveraging SWOT and PESTEL analysis tools.
Summer Intern
LCmediaHouse
02.2021 - 05.2021
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Participated in weekly meetings with mentors and colleagues and developed content calendars on a weekly and monthly basis for company brands.
- Assisting in creating engaging and creative content for social media platforms like Facebook, Instagram, Twitter, and LinkedIn.
- Assisting in the creation and execution of paid social media advertising campaigns and monitoring campaign performance to maximise return on investment (ROI).
Education
PGPM (Marketing) - Marketing Management And Research
ICFAI Business School
Mumbai, India 04.2020 - 04.2022
Bachelor of commerce (Honors) -
Punjab University
Chandigarh, India2019
HSC- CBSE -
SD. School
Chandigarh, India 01.2014 - 04.2016
Skills
Effective problem solving and providing required resolutions
Knowledge of research analysis and developing reports
Ability to work collaboratively with diverse team members
Building client relationships and customer management
Managing wide variety of tasks and responsibilities in given time
Certification
Udemy excel certified course
Languages
English
Punjabi
Hindi
Timeline
Premium Service Relationship Manager
Axis Bank
12.2022 - Current
Research Associate
Grand View Research, Inc
01.2022 - 07.2022
Summer Intern
LCmediaHouse
02.2021 - 05.2021
PGPM (Marketing) - Marketing Management And Research
ICFAI Business School
04.2020 - 04.2022
HSC- CBSE -
SD. School
01.2014 - 04.2016
Bachelor of commerce (Honors) -
Punjab University
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