Meghna Verma
Market Expansion Associate - Global Growth
Noida
Summary
Adaptable professional with 5 years of experience and prominent knowledge of customer interaction, client relationship management & handling key accounts.
Aiming to leverage my skills to successfully fill the Account Manager role in your company.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Market Expansion Associate - Global Growth
Classplus
Noida
03.2022 - Current
- Research & Market Expansion in Australia & Singapore from scratch
- Introduced & worked on reseller model in AUS & SG market for market expansion
- Built pipeline by connecting 50 new prospects (average) daily through different mediums - WhatsApp, Cold Calls, LinkedIn, Emails etc.
- Product demos to new prospects (2 demos per week on an average) & training existing clients
- Created plans & communicated deadlines to complete projects on time within team
- Collaborated & maintained all important team data through google-sheets
Account Manager
inResto by Dineout
Noida
12.2019 - 03.2022
- Serviced around 40 accounts in the UAE market, maintaining sales revenue & upselling new SaaS products to existing clients
- Initiated average of 50-60 outgoing calls weekly to generate leads & upsell the products assisting the salesperson generate more revenue
- Successful execution of onboarding one of UAE’s major client - Wingstop with 15 outlets for inResto POS & other SaaS products
- Consistently performed & established 75% sales/revenue growth on average every month
- Lead generation, renewals & upsell of B2B products for existing clients through resellers & direct communication
- Creating monthly reports of existing client’s basis of their product usage & performance
- Enhanced key relationships by maintaining regular contact with clients & taking up the requirements to the concerned management & team
- Maintained regular communication with Sales Management, Tech & Product Management
- Assisted customer a with queries using product knowledge daily & initiated communication and problem-solving regarding customer concerns
- Executing marketing initiative with client for social media engagements, which increase overall sales
- Maintaining database of existing client, product usage & renewal trackers for all international clients
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Senior Executive
InResto by Dineout
Noida
07.2017 - 11.2019
- Managed Operations and Training for SaaS Product - B2B | B2C ensuring smooth functioning of the inResto Solutions Team
- Coordination with the clients (domestic & international) & providing resolution for product queries
- Recommend actions based on the insights and user experience
- Led the process of product training & outsourcing the team along with knowledge update of the B2B products
- Communication & coordination amongst the internal and external teams
Content Writer Intern
Times Internet Ltd, Happy Trips
01.2017 - 11.2017
- Gathered, developed, and checked for accuracy of information from wide range of sources (different travel portals) & wrote articles for Happy Trips Blog
- Working on CMS for content building & posting it on Happy Trips portal
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content
- Consulted with editors to shape story and eliminate any errors
Content Writer Intern
Times Of India, Times Food
02.2017 - 04.2017
- Assisted and cooperated with co-workers, superiors, and management in content development
- Proof-reading & copywriting of blogs, recipes & data for food-related content for TOI-Food website
- Gathered, developed, and checked for accuracy of information from wide range of sources
- Collected data (blogs, recipes, etc from different sources for the website.
Education
Master of Arts - Mass Communication and Journalism
Asian School of Media Studies
Noida 08.2015 - 07.2017
Bachelor of Arts -
University of Delhi
New Delhi 07.2012 - 07.2015
Skills
Google Analytics (Basic)CRM (Salesforce)Teamwork & LeadershipTarget OrientedGood written and verbal communication skillsStrong interpersonal skillsPassionate People PersonINTERESTMovies
Mandala Art
YogaDance
Timeline
Market Expansion Associate - Global Growth
Classplus
03.2022 - Current
Account Manager
inResto by Dineout
12.2019 - 03.2022
Senior Executive
InResto by Dineout
07.2017 - 11.2019
Content Writer Intern
Times Of India, Times Food
02.2017 - 04.2017
Content Writer Intern
Times Internet Ltd, Happy Trips
01.2017 - 11.2017
Master of Arts - Mass Communication and Journalism
Asian School of Media Studies
08.2015 - 07.2017
Bachelor of Arts -
University of Delhi
07.2012 - 07.2015