Mehin Shaikh

I am adept at managing the entire online claims process from initiation to completion, ensuring a seamless experience for customers. My focus lies in delivering high-quality services, guiding clients through the intricacies of their claim procedures and documentation with precision and efficiency.

• I use to ensure the highest standards of service are delivered to customers in order to maximize satisfaction. Duties listed on a typical Customer Care Executive sample resume are analyzing customer inquiries, developing and implementing procedures and solving complaints.

• Use to generate high qualified leads for clients on given SPECS with minimum 2 to 3 CQ via telemarketing.
• Implemented effective follow-up procedures with existing clients in order to increase revenue from repeat customers.
• Identified and contacted potential leads through various channels, such as cold-calling, email campaigns, and social media.