Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sachin Chauhan

Pune

Summary

Results-driven Senior Case Processing Executive at AM Infoweb Pvt Ltd, recognized for exceptional quality assurance and attention to detail. Demonstrated adaptability and effective communication while processing high volumes of invoices, ensuring compliance and timely payments. Proven track record of enhancing customer satisfaction through proactive support and collaboration within a dynamic team environment.

Overview

3
3
years of professional experience

Work History

Sr. Case Processing Executive

AM Infoweb Pvt Ltd
Pune
08.2022 - 04.2025

I worked as a Case Processing Executive and was later promoted to Senior Case Processing Executive for a U.S.-based healthcare record retrieval company with operations outsourced to India. I was part of the Payments Department, where I was responsible for processing invoices received from copy services. My duties included verifying invoice details, ensuring compliance with internal guidelines, and facilitating payments through various channels, such as online portals, mailed checks, and over-the-phone transactions. The promotion was a result of consistent accuracy, strong process knowledge, and dependable performance in a high-volume, detail-oriented environment. Assisted customers with inquiries regarding their orders or payment status. Performed quality assurance checks on all processed orders before dispatch.

Education

Secondary School Education -

Stella Maris High School
Pune, India
03-2019

Higher Secondary School Education -

Fr. Agnel Vidyankur Higher Secondary School
Pune, India
05-2021

Bachelor of Science - Computer Science

Christ College
Pune, India
04-2024

Computer Course - Computer

Disha Computer Institute
Pune, India

Skills

  • Quality assurance
  • Data entry
  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Process management
  • Adaptability and flexibility
  • Active listening

Languages

Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Sr. Case Processing Executive

AM Infoweb Pvt Ltd
08.2022 - 04.2025

Secondary School Education -

Stella Maris High School

Higher Secondary School Education -

Fr. Agnel Vidyankur Higher Secondary School

Bachelor of Science - Computer Science

Christ College

Computer Course - Computer

Disha Computer Institute
Sachin Chauhan