Mehjabeen Fatima
Hyderabad
Summary
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a Professional, use and develop my aptitude to further the organization's objectives and also attain my career targets in the progress.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Senior HR Delivery Representative
Wells Fargo International private Limited
Hyderabad
11.2021 - 05.2025
- Leveraging various Human Resources tools such as PeopleSoft, ServiceNow and Workday perform employee record look ups to research, validate and report out data, as requested.
- Partner with Team Member Care to provide Tier 2 support to inquiries and questions related to HR programs and manage, update and close HR Help Desk cases as assigned.
- Train and mentor new hires on HR delivery processes, tools and best practices to ensure smooth onboarding and consistent performance.
- Provide research and support to the Recruitment/Talent Acquisition teams related to HR programs.
- Pull/leverage HR reports to filter, qualify, validate and submit records for payroll processing such as for sign-on bonus payouts, in accordance with the defined HR policies and payment terms.
- Create and update excel files including populating templates, and submitting for payroll uploads on a timely basis, in accordance with service level agreements.
- Perform verifications of data based on defined criteria to ensure quality and accurate submissions and data matches (Quality Assurance monitoring and spot checks).
- Departmental report creation, analysis with compiling statics to identify trends.
- Research and troubleshoot any type of issue related to the Employee referral program administration and candidate/employee payment processing aligned to recruiting.
- Assist with payment of invoices as necessary and agreed upon.
- Provide support to a variety of HR activities across various HR functions such as benefits support and administration, compensation administration and performance management administration.
Payroll Admin
ADP Private Limited
Hyderabad
09.2018 - 11.2021
- Process end to end payroll for multiple ANZ clients.
- Maintain accurate payroll records, master data and reconciliation of payroll account.
- Ensure payrolls are processed in a timely and accurate manner.
- Check Tax calculation for both ANZ.
- Respond to employee queries and requests related to leaves, payments and deductions via portals like CRM and Siebel. Meet all pre-defined SLAs.
- Maintain client confidence and protect operations by keeping information confidential.
- Liaise with Implementation team to ensure client requirements are properly accommodated.
- Share Month end and Quarterly reports with clients.
- Performing Year End Activities and maintaining the timely processing and approval of reports from local partner/clients.
- Conduct monthly meeting with clients to discuss the challenges faced during payroll and provide suggestions and resolutions.
- Update SOPs as and when required to make operational activities.
- Support and share knowledge with colleagues to ensure overall effectiveness of the wider team.
- Maintain internal reporting requirements.
- Test various configuration changes in Quality environment and validate.
Education
Master of Business Administration - Human Resources
Osmania University
Hyderabad 06.2022 - 06.2024
Skills
- Payroll
- SAP
- Microsoft Office
- Accounting
- Ability to Work in a Team
- Fast Learner
- Communication Skills
- Adaptability
Accomplishments
- Rewarded as Star performer multiple times.
- Received 100% rating in NPS Survey for all my clients.
- Hosted an HR townhall in Wells Fargo
- Attended various workshops like GST, Research & project work.
- Assist new joinees to work on SAP.
Languages
English
Hindi
Urdu
Timeline
Master of Business Administration - Human Resources
Osmania University
06.2022 - 06.2024
Senior HR Delivery Representative
Wells Fargo International private Limited
11.2021 - 05.2025
Payroll Admin
ADP Private Limited
09.2018 - 11.2021
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