Open To Work
Mehul Chauhan
Banking
Baroda,Gujarat
Summary
Sales leader specializing in cash management solutions and digital banking strategies at ICICI Bank Ltd. Proven track record of driving revenue growth and enhancing customer relationships. Acknowledged for outstanding performance and successful process improvements. Effectively managed portfolios, consistently meeting targets through innovative strategies.
Overview
21
21
years of professional experience
Work History
Regional Head Sales – MES (Merchant Eco System)
ICICI Bank Ltd
07.2021 - Current
- Achieved CMS fee and current account balance through close coordination with business units.
- Focused on offline and digital solutions to increase market penetration.
- Provided new product ideas and process improvement suggestions to central product team.
- Drove solution implementation for profitable collection and payment deals within cash management suite.
- Collaborated with sales and relationship teams to explore cash management opportunities in existing and new client segments.
- Enhanced income base and product penetration within the region.
- Coordinated internal teams for technical integrations, ensuring successful deal launches.
- Guided newly onboarded clients towards transaction activity while supporting troubleshooting efforts.
Solution Manager – RBC (Rural Business Credit - Working Capital)
ICICI Bank Ltd
04.2019 - 06.2021
- Developed portfolio of new customers to bank, increasing revenue through cross-selling initiatives.
- Maintained strong client relationships to achieve assigned revenue targets and objectives.
- Conducted credit analysis and reviewed applications for working capital facilities, ensuring compliance with approval conditions.
- Facilitated team review and feedback sessions to enhance business delivery and development.
- Monitored accounts for tranche management, interest servicing, repayment processes, and collection efforts on delinquent accounts.
- Ensured adherence to all audit and compliance parameters related to portfolio management.
- Managed portfolio activities including timely renewals, interest servicing, regularization of PTR accounts, and cross-selling other products.
- Established new channels with financial consultants, branch networks, and cross-functional teams.
Regional Head Sales – FF Corporate (RHS)
ICICI Bank Ltd
02.2017 - 03.2019
- Developed strategic partnerships with Dairy Unions and VLCS to strengthen market presence.
- Spearheaded cattle loan initiatives, tapping into union-based working capital needs.
- Monitored portfolio collections to enhance financial stability.
- Facilitated cross-selling of liability and insurance products to broaden service offerings.
- Maintained strict audit and compliance standards.
Sales Manager
HDFC Bank Ltd
10.2011 - 02.2017
- Oversaw Gold Loan operations across Baroda, Kheda, and Panchmahal Districts, managing 28 branches.
- Standardized sales processes for consistent delivery of Gold Loan products across all branches.
- Drove Gold Loan business growth, achieving set targets through strategic initiatives.
- Activated employee engagement to maximize participation within cluster branches.
- Secured business from various bank channels, including RM & PB, Phone Banking, and Open Market.
- Implemented innovative marketing activities to enhance product visibility and awareness.
- Monitored Gold Loan portfolios monthly, optimizing Gold Kartage and penetration strategies.
- Facilitated collaboration with collections department on high DPD cases through joint visits.
Collection Manager
Tata Consultancy Services (TCS)
05.2011 - 10.2011
- Selected for transition to TCS due to outstanding performance and stability.
- Oversaw personal loan and credit card portfolio management at same location.
- Maintained responsibilities from HSBC role while expanding oversight of personal loan portfolio.
- Managed portfolio activities previously conducted at HSBC, ensuring continuity in operations.
Collection Manager
HSBC Bank
08.2006 - 05.2011
- Motivated and managed agency managers to drive achievement of overall targets.
- Ensured timely handover of cases to DCAs with appropriate actions taken.
- Monitored DCA targets for monthly recovery and total recovery rates, focusing on vintage analysis.
- Entered negotiations with customers to secure amicable settlements when necessary.
- Tracked external agency efficiency weekly, providing feedback to agency proprietors.
- Guided debt management collectors on specific cases for optimal resolution outcomes.
- Conducted regular visits to DCAs, reviewing accounts for compliance and performance.
- Established checks and controls to identify irregularities within operations.
Shelters Manager
Citi Bank N A
10.2004 - 08.2006
- Conducted personal discussions, documenting vital business and profession details for informed decision-making.
- Performed financial analysis of profit and loss accounts and balance sheets.
- Prepared creditworthiness assessments for applicants' businesses.
- Delivered daily policy training to enhance file processing efficiency and team independence.
- Ensured logins and files processed within turnaround time limits.
- Coordinated daily follow-ups with Bombay team for file bookings on Hub.
- Managed disbursals and pending documentation from government departments.
- Oversaw customer service operations, facilitating case rebooking to retain clients.
Education
Senior Management Program (SMP) - Indore
05.2024
Diploma In Taxation Laws And Practice (D.T.P ) - Anand
06.2004
B.Com -
04.2002
Skills
- Cash management solutions
- Digital banking strategies
- Credit analysis
- Process improvement
- Portfolio management
- Customer relationship management
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
₹175000/yr - ₹200000/yrTimeline
Regional Head Sales – MES (Merchant Eco System) - ICICI Bank Ltd
07.2021 - Current
Solution Manager – RBC (Rural Business Credit - Working Capital) - ICICI Bank Ltd
04.2019 - 06.2021
Regional Head Sales – FF Corporate (RHS) - ICICI Bank Ltd
02.2017 - 03.2019
Sales Manager - HDFC Bank Ltd
10.2011 - 02.2017
Collection Manager - Tata Consultancy Services (TCS)
05.2011 - 10.2011
Collection Manager - HSBC Bank
08.2006 - 05.2011
Shelters Manager - Citi Bank N A
10.2004 - 08.2006
INDIAN INSTITUTE OF MANAGEMENT - INDORE - Senior Management Program (SMP), Indore
Anand Law College - Diploma In Taxation Laws And Practice (D.T.P ), Anand
Maharaja Sayajirao University Of Baroda - B.Com,