Microsoft Office
Melbin S
Retail Sales
Coimbatore
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Retail Sales Executive
Kirtilals Kalidas Jewellers Pvt Ltd
05.2019 - Current
- Analyzed and attracted customers, being service-oriented and achieving the sales target on an average of 12% more than the assigned target.
- Increased customer satisfaction by resolving issues promptly and professionally.
- Strengthened store reputation by providing exceptional service, and addressing customer concerns quickly.
- Utilized company CRM system to track customer interactions and follow up on leads, leading to increased repeat business.
- Responsibly organize and analyze data from available resources to support sales and add more client data to the database.
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
Education
Bachelor in Commerce - Professional Accounting
Sri Krishna Arts And Science College
Coimbatore, India 04.2001 -
Skills
- Store operations
- Performance Analysis
- Excellent Communication
- Business Analysis
- Data-driven decision-making
- Supply Chain Coordination
- Data Cleaning
- SWOT Analysis
Software
MySQL
Power Bi
CRM Software
Certification
DATA ANALYST, Skillovilla
Timeline
DATA ANALYST, Skillovilla
10-2023
Advanced SQL Course, Kaggle
03-2023
Retail Sales Executive
Kirtilals Kalidas Jewellers Pvt Ltd
05.2019 - Current
TallyACE
03-2018
Bachelor in Commerce - Professional Accounting
Sri Krishna Arts And Science College
04.2001 -
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