J.P. Melwin Prasath
Credit Controller
Chennai
Summary
Highly effective and results-driven Logistics professional with a strong background in training and development. Proven expertise in designing and delivering engaging training programs on logistics and freight forwarding, including key areas like contracts and pricing. Adept at collaborating with cross-functional teams to identify skill gaps, boost performance, and maintain comprehensive training records to ensure effectiveness.
Overview
10
10
years of professional experience
Work History
Credit Control Executive
DHL Express (India) PVT LTD
02.2018 - 09.2024
- Managed end-to-end AR for 400+ accounts, maintaining DSO below target and 95% collection efficiency.
- Eliminated 90+ aging debts by implementing prioritized recovery plans and vendor negotiations.
- Resolved 95% of billing disputes within 15 days, reducing credit notes by 70% through root-cause analysis.
- Trained 20+ sales team members on credit policies, reducing billing errors by 30%.
- Recovered 6 crores INR (2.64M AED) in bad debts across 8 accounts over 6.7 years with zero slippage in customer follow-ups, keeping debts under 120 days and zero legal proceedings in the last three years.
Business Development Executive (Credit and Collections)
GATI-KWE
04.2017 - 01.2018
- Expanded customer base by 80% through credit term negotiations and risk assessments.
- Reduced receivables by 35% by introducing weekly aging reports and escalation protocols.
- Increased shipment volume and upsold value-added services.
- Sourced leads, negotiated tariffs, and ensured payment compliance.
- Visited 3 new or 6 existing clients daily to drive business growth.
Sales Manager
GEEGE PAINTS
06.2014 - 07.2016
- Managed 150+ distributor accounts and onboarded new dealers.
- Boosted revenue by 30% and improved collections by 40%.
- Enhanced customer satisfaction by 20% through feedback-based improvements.
Credit and Collections Sr. Representative
Dell services
06.2014 - 06.2016
- Verified hospital insurance policies and assessed credit limits.
- Managed daily reconciliations and authorized procedures.
- Submitted claims and followed up weekly on unpaid balances.
Education
Masters - Foreign Trade
KODAIKANAL CHRISTIAN COLLEGE
Kodaikanal01.2012
Bachelor's degree - Computer Science
St. Joseph's College
05.2010
Skills
Collections Management (Accounts Receivable)
Awards
Credit Stalwart, Honored with DHL’s Credit Stalwart Award, the highest national-level recognition for excellence in credit control., Awarded for maintaining zero 90+ aging accounts, resolving 95% of disputes within 15 days, and achieving over 95% payment deadlines, significantly boosting financial performance and customer trust.
Timeline
Credit Control Executive
DHL Express (India) PVT LTD
02.2018 - 09.2024
Business Development Executive (Credit and Collections)
GATI-KWE
04.2017 - 01.2018
Sales Manager
GEEGE PAINTS
06.2014 - 07.2016
Credit and Collections Sr. Representative
Dell services
06.2014 - 06.2016
Masters - Foreign Trade
KODAIKANAL CHRISTIAN COLLEGE
Bachelor's degree - Computer Science
St. Joseph's College
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