Merry Pandit (Mukherjee)
Howrah,India
Summary
Looking forward to a challenging environment, where knowledge, potential, and experience can be shared, enriched and harnessed achieving the organizational goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Telecaller
Woodrock Infotech Pvt Ltd
Kolkata, West Bengal
10.2020 - Current
- Handled high-volume telemarketing operations with expert use of client management.
- Actively involved in tele-survey for both Indian and International clients.
- Managed over 50 customer calls per day, inbound and outbound call requests per day to provide existing customers with answers to questions and schedule appointments.
Teacher
St. Joseph's School
Howrah, West Bengal
08.2010 - 09.2015
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Education
Bachelor of Arts - History
Howrah Girl's College
Howrah 09.2002 - 07.2005
High School Diploma -
Chatterjeehat Girl's High School
Howrah 07.2001 - 07.2002
Skills
Scripted calls
Teaching
Documentation
Telemarketing expertise
Professional communication
Fluency in English
Fluency in Hindi
Fluency in Bengali
Additional Information
- Basic knowledge of Microsoft Office, Excel and Power point.
- Letter writing.
- Documentation etc.
Travelling, Listening Music
Traveling, Listening to Music
Timeline
Telecaller
Woodrock Infotech Pvt Ltd
10.2020 - Current
Teacher
St. Joseph's School
08.2010 - 09.2015
Bachelor of Arts - History
Howrah Girl's College
09.2002 - 07.2005
High School Diploma -
Chatterjeehat Girl's High School
07.2001 - 07.2002