Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Timeline
Generic

MIHIR DIGHE

Automobile Engineer
Kalyan (w)

Summary

Working professional with 5 years of experience in Key Accounts, Logistics, Business Development, Operational Planning, and Solution Design, this professional possesses strong analytical, problem-solving, and interpersonal skills.

Observe long term behavior of parameters to develop, configure and optimize Warehousing/Logistics operational processes, take measurements, and interpret data to control the process parameters within standard operating conditions and form new processes to run the systems optimally

Overview

6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Key Accounts Management (Associate)

Delhivery Limited
10.2023 - Current
  • Managing major client Nykaa and provide service for B2B and B2C business
  • Offer First Mile to Last Mile Logistics Service i.e: PAN India bookings, connectivity and deliveries of consignments
  • Managing Reverse pickup for B2C shipments and escalations
  • Understanding client requirements for pickups and dispatch and provide solutions to avoid discrepancies
  • Works on NDR and promptly closes matters
  • Providing performance SLA monthly in order to improve and generate new business.

Key Accounts Management (Senior Executive)

Safexpress Pvt Ltd
03.2022 - 10.2023
  • Managing esteem clients like Polycab India, Havells India, Carrier Air-conditioning, Red Bull India etc..
  • Offer End to End Logistics Service i.e: PAN India bookings, connectivity and deliveries of consignments
  • Understanding client’s requirements for dispatch and provides solutions to avoid discrepancies
  • Analyzing Sales on monthly basis, Providing performance SLA to clients and planning for more incremental business
  • Tracking records for commercials and negotiating for contractual agreement renewals
  • Monitor outstanding payments and follow-up with clients for payment collection.

Assistant Manager- Operations

Opti Supply Chain Pvt Ltd (Edgistify)
12.2021 - 02.2022
  • Working with Procurement & Solution Design team for PAN India Level
  • Handling Vendor management for D2C operations for FRAAZO, PUREPLAY SKINCARE
  • Provides End to End Projects Supports for building Dark Stores
  • Setting up infrastructure as per customers requirement within 7 days TAT
  • Handling Procurement Management for Clients
  • Material Sourcing (Racks, Wall Partition, Freezers & Coolers, Surveillance Equipment's) PO Generation, Invoice Validation, Negotiation as per timeline & budget
  • Planning & Developing Strategies for streamlining operations as per delivery orders.

Channel Management Officer

DTDC EXPRESS LTD
02.2021 - 12.2021
  • Managing the Franchise network for cluster (Kalyan, Bhiwandi, Thane)
  • Work under the direction of Senior Management
  • Provides End to End Logistics Support to Franchises & Customers
  • Planning & developing strategies to achieve the said monthly targets
  • Maintain Sales Pipeline & Projects Aligned by Management
  • Conducts Various activities with Operation team to enhanced Last Mile Deliveries & Dispatches
  • Co-ordinates with Operation team to rectify the Last Mile delivery Challenges faced by Franchises
  • Operates Key Accounts of Franchises (Payment Collection, Projects, Incremental Business).

Business Development Executive

Citi Solutions Warehousing & Distribution Pvt Ltd
03.2019 - 02.2021
  • Managing the Sales leads & Warehouse operations to provide End to End Logistics Services
  • Researched on new leads in market
  • Analyzing the Client's requirement and providing Logistics Services & Quotation
  • Maintaining Sales Pipeline, payment collection data & General administration duties
  • Working with Operation team to execute for new projects with operational Planning
  • Providing proper solutions to the customers to streamline the operations
  • Monitoring and analyzing building productivity.

Sales Consultant

Fortpoint Automotive Pvt Ltd (Maruti Suzuki)
04.2018 - 09.2018
  • Worked as Sales Consultant
  • Provide sales and customer service assistance to walk-in clients
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Proposing financial details based client's requirement
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Presenting technical features of the car at the time of delivery
  • Running campaigns in Banks, Social Events for incremental business

Education

High School Diploma -

Autocad Center
Mumbai, India
01.2015 - 05.2016

Diploma in Engineering: Automotive Engineering - undefined

Abhinav Institute of Technology And Management
06.2011 - 05.2014

BBA - Logistics And Supply Chain

Dy Patil University
Mumbai, India
04.2001 -

Skills

Team ManagementMS officeProduct DesignProject Implementation

Key Account Management

Client Servicing

Business Development

Hobbies

Travel and explore different location across india on two wheels.

Listen to music

Timeline

Key Accounts Management (Associate)

Delhivery Limited
10.2023 - Current

Key Accounts Management (Senior Executive)

Safexpress Pvt Ltd
03.2022 - 10.2023

Assistant Manager- Operations

Opti Supply Chain Pvt Ltd (Edgistify)
12.2021 - 02.2022

Channel Management Officer

DTDC EXPRESS LTD
02.2021 - 12.2021

Business Development Executive

Citi Solutions Warehousing & Distribution Pvt Ltd
03.2019 - 02.2021

Sales Consultant

Fortpoint Automotive Pvt Ltd (Maruti Suzuki)
04.2018 - 09.2018

High School Diploma -

Autocad Center
01.2015 - 05.2016

Diploma in Engineering: Automotive Engineering - undefined

Abhinav Institute of Technology And Management
06.2011 - 05.2014

BBA - Logistics And Supply Chain

Dy Patil University
04.2001 -
MIHIR DIGHEAutomobile Engineer