Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MILA PARVATHY

KOCHI

Summary

Leader in high-volume administrative settings, skilled in driving teams toward operational excellence. Expertise in regulatory compliance, file management, and professional correspondence tailored to diverse audiences. Strong communication skills combined with meticulous attention to detail ensure high-quality outcomes.

Resourceful Front Office Executive known for high productivity and efficient task completion. Skilled in customer service management, appointment scheduling, and administrative support. Excel at communication, problem-solving, and time management to ensure smooth front office operations.

Overview

3
3
years of professional experience

Work History

Front Office Executive

ULTIMA MOTORS ALL CAR SERVICE CENTRE
KOCHI
02.2022 - Current
  • Delivered customer service support through telephone and in-person interactions regarding automobile services.
  • Resolved customer inquiries and complaints, ensuring high-quality service and satisfaction.
  • Monitored employee attendance records for accurate reporting and compliance.
  • Maintained precise documentation related to all aspects of motor claims processes.
  • Organized files, job cards, and documents while developing spreadsheets for streamlined operations.
  • Collected customer feedback to inform management for necessary corrective actions.

Education

Diploma - Diploma in Co-operation And Business Management

Co-operative Training College
North Paravur,Kerala
01-2021

Bachelor of Commerce - Finance and Taxation

Nirmala College
Muvattupuzha, Keral
01-2020

Some College (No Degree) - Plus Two - Commerce

St.Augustine's Girls Higher Secondary School
Muvattupuzha,Kerala

Some College (No Degree) - S.S.L.C

St.Augustine's Girls Higher Secondary School
Muvattupuzha,Kerala

Skills

  • Document organization
  • Office software proficiency
  • Customer service and support
  • Time management
  • Feedback analysis
  • Professionalism
  • Excel proficiency
  • Motor insurance verification

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Timeline

Front Office Executive

ULTIMA MOTORS ALL CAR SERVICE CENTRE
02.2022 - Current

Diploma - Diploma in Co-operation And Business Management

Co-operative Training College

Bachelor of Commerce - Finance and Taxation

Nirmala College

Some College (No Degree) - Plus Two - Commerce

St.Augustine's Girls Higher Secondary School

Some College (No Degree) - S.S.L.C

St.Augustine's Girls Higher Secondary School

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MILA PARVATHY