Ramya Vanukuri
Front Office Executive And Billing
Guntur,AP
Summary
A Front Office Executive in a fertility hospital plays a crucial role in creating a supportive, organized, and confidential environment for patients. Dedicated Front Office Executive skilled in scheduling, reception duties, and time management. Committed to enhancing patient experiences through effective communication and organization.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Front Office Executive
Iswarya IVF & Fertility Centre
10.2025 - Current
- Maintained front office organization, contributing to a welcoming environment for patients and visitors.
- Handle patient check-ins and registrations.
- Provide basic information about fertility services, procedures, and doctors.
- Guide patients through appointment processes and hospital facilities.
- Schedule, reschedule, and cancel appointments for consultations, scans, and procedures.
- Coordinate with doctors, lab staff, and nursing teams to avoid conflicts.
- Manage daily appointment flow to reduce waiting time.
- Generate bills for consultations, tests, and procedures.
- Coordinate with insurance providers or financial departments, if applicable.
- Answer phone calls, emails, and inquiries about fertility services.
- Coordinate between departments (lab, pharmacy, doctors) for smooth operations.
- Manage front desk operations and waiting area.
Pre Primary School Teacher
Tiny Tots Pre School & Daycare
03.2024 - 08.2024
- Developed engaging lesson plans that fostered early childhood development and learning.
- Implemented daily activities promoting social, emotional, and cognitive growth in young children.
- Created a safe and nurturing environment to encourage exploration and creativity among students.
- Collaborated with parents to establish effective communication regarding children's progress and needs.
- Utilized various teaching aids and technologies to enhance interactive learning experiences.
- Facilitated group activities that promoted teamwork, cooperation, and conflict resolution skills.
- Applied play-based strategies to provide diverse approaches to learning.
Executive & Front Office Administration
Y-Axis Solutions Pvt.Ltd
02.2020 - 02.2021
- Greeted incoming visitors and clients professionally, and provided friendly, knowledgeable assistance.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Received and routed business correspondence to correct departments and staff members.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression,
- Maintained excellent attendance record, consistently arriving to work on time.
- Welcome each new arrival pleasantly and guide them based on their requested queries.
- Promptly answered multiline phone system and transferred the calls to respective departments.
- Sending mobile deposit and attendance reports to HR department.
Office Assistant
AIMS Institutes
02.2016 - 03.2017
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Developed filing systems, enhancing document retrieval and organization efficiency.
- Maintained accurate and current student educational records to prevent data loss and ensure accessibility.
- Sending student's attendance records to their parents and handling reception desk.
- Welcomed students and their parents warmly and guided them to the respective counsellor.
- Counselled students and arranged them for campus visits and guided the students to complete online the online admission process.
- Reviewed student eligibility criteria to ensure proper guidance for academic pathways.
- Issued the ID cards to students and filed the admission-related documents.
- Helping and assisting the international students to the FRRO (Foreigner regional registration offices) appointment.
Education
B.Tech - Information Technology
NRI INSTITUTE OF TECHNOLOGY
Guntur, India 04.2001 -
Intermediate - Maths,Physics & Chemistry
Sri Chaitanya Junior College
Vijayawada 04.2001 -
Board of Secondary Education -
Sai Ushodaya Public School
Gudivada, India 04.2001 -
Skills
Scheduling appointments
Reception duties
Office supply management
File organization
Document management
Human resources
Telephone reception
Visitor management
Scheduling
Inbound phone call handling
Time management
Cooking
I am very much interested to prepare a food.
Timeline
Front Office Executive
Iswarya IVF & Fertility Centre
10.2025 - Current
Pre Primary School Teacher
Tiny Tots Pre School & Daycare
03.2024 - 08.2024
Executive & Front Office Administration
Y-Axis Solutions Pvt.Ltd
02.2020 - 02.2021
Office Assistant
AIMS Institutes
02.2016 - 03.2017
B.Tech - Information Technology
NRI INSTITUTE OF TECHNOLOGY
04.2001 -
Intermediate - Maths,Physics & Chemistry
Sri Chaitanya Junior College
04.2001 -
Board of Secondary Education -
Sai Ushodaya Public School
04.2001 -