Milind Mustikar
Information Technology And Industry Advisor
Pune
Summary
Strategic and results-oriented executive with 30+ years of global experience in business transformation, governance, and stakeholder engagement across manufacturing, consulting, and technology services. Proven expertise in leading cross-functional programs, establishing governance frameworks, and aligning operational execution with enterprise vision. Adept at managing vendor ecosystems, driving compliance, and mentoring high-performing teams to deliver measurable outcomes across global landscapes.
Ready to apply 30+ years of experience to new professional challenges with growth-oriented organization.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Program Director – Transformation and GCC
Tata Consultancy Services (TCS)
01.2024 - 09.2025
- Managed business operations and vendor governance for TCS's initial GCC implementation for a US retail major.
- Engaged with global sourcing and finance leadership to implement comprehensive vendor processes.
- Orchestrated contract negotiations, financial process structuring, and compliance framework establishment.
- Coordinated internal communications for executive steering, and stakeholder briefings.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
- Established program policies and procedures to comply with regulatory requirements.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Provided ongoing direction and leadership for program operations.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Increased team productivity by implementing agile methodologies and facilitating effective sprint planning sessions.
- Designed and executed comprehensive training programs for staff, enhancing skills and competencies.
- Improved stakeholder satisfaction through regular communication and updates on project progress.
Global Program Head – Source-to-Pay Transformation
Tata Consultancy Services (TCS)
01.2018 - 01.2024
- Directed SAP Ariba SaaS modernization across upstream and downstream procurement.
- Built business cases, tracked KPIs, and ensured alignment with strategic goals.
- Integrated TATA Business Hub for MSME enablement and compliance.
- Designed and implemented systematic Risk and compliance tracking for Sanctions, Financials and ESG risk for Partners eco-system, laid governance, measure and track risks systematically enabling proactive business decision making.
Consulting Partner
Consulting & Delivery Leader – Multi-Vertical
01.2009 - 01.2018
- Directed presales consulting and delivery efforts across manufacturing, life sciences, and utilities.
- Directed large-scale transformation efforts throughout AMR, EU, ME, ANZ, and India.
- Managed internal audits, establishing process roadmaps and enhancing stakeholder communications.
- Employed data-driven decision-making techniques to ensure alignment with organizational goals.
- Managed and enhanced project-associated documents.
- Enhanced stakeholder satisfaction through proactive communication and prompt issue resolution.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Implemented feedback mechanisms to gather insights from participants, guiding continuous program improvement.
- Facilitated workshops for clients'' employees to improve internal processes, enhance productivity, and encourage innovation.
- Delivered successful projects on time and within budget by effectively managing resources and timelines.
- Replaced old technology with new systems and updated client processes.
- Conducted thorough risk assessments for potential projects, ensuring proper mitigation strategies were in place before implementation began.
- Oversaw new account management, building and managing solid and loyal customer relationships.
- Built strong relationships with clients, fostering trust and repeat business through excellent communication skills.
- Achieved significant cost reductions for clients by identifying areas of inefficiency and proposing actionable solutions.
- Presented findings and recommendations to clients in a clear and concise manner, enabling them to make informed decisions for their organizations.
- Established long-term partnerships with key stakeholders both internally and externally through effective networking events and relationship-building strategies.
- Researched and wrote contracts, agreements and proposals.
- Analyzed legal documents and identified pertinent issues for clients.
Practice Head – Oracle Practice
Cognizant Technology Solutions
01.2007 - 01.2009
- Established Oracle CoE and regional operations in Pune.
- Acquired new clients and drove growth in Oracle-based transformation programs.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations, and provided exceptional service.
Business Analyst
Tata Consultancy Services
06.2003 - 12.2007
- Delivered Oracle O2C solutions, led presales engagements, and supported strategic bids.
- Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex business challenges.
- Developed and implemented reports and presentations for key stakeholders and senior management.
- Reduced operational costs with the identification and elimination of redundant tasks and processes.
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Enhanced client satisfaction by identifying pain points and providing tailored solutions to meet their needs.
- Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
- Developed, configured and tested applications for accurate alignment with project standards.
- Developed training materials and conducted workshops for end-users, ensuring seamless adoption of new technologies or processes.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Conducted gap analyses to identify areas of improvement in existing systems or processes, leading to increased productivity and user satisfaction.
- Increased system stability through rigorous testing and validation of software enhancements before deployment.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
- Streamlined business processes for improved efficiency through thorough analysis and implementation of strategic recommendations.
- Worked with key internal partners to distill complex concepts into pragmatic and simplified solutions.
- Bolstered client relationships by maintaining open lines of communication throughout each project''s lifecycle-from proposal development through delivery completion.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Manufacturing & Technology Leadership
Kirloskar Industries
01.1992 - 01.2003
- Led machine design and build, plant setup, operations setup, and Oracle ERP implementation.
- Managed after-sales, service, and technology transformation initiatives.
Education
Bachelor of Science - Mechanical Engineering
MIT
Pune 04.2001 -
Skills
Business transformation
Risk and compliance strategies
Third-party partnership oversight
Portfolio management
Proficient in strategic leadership
Budget oversight
Comprehensive policy deployment
Accomplishments
- Golden Guru Award recipient (2022) for leadership and mentorship.
- Successfully led multi-million-dollar transformation programs with measurable business impact.
- Built scalable governance and communication frameworks across global operations.
Certification
Leadership Development Programs – Kirloskar. TCS & Cognizant
Timeline
Program Director – Transformation and GCC
Tata Consultancy Services (TCS)
01.2024 - 09.2025
Global Program Head – Source-to-Pay Transformation
Tata Consultancy Services (TCS)
01.2018 - 01.2024
Consulting Partner
Consulting & Delivery Leader – Multi-Vertical
01.2009 - 01.2018
Practice Head – Oracle Practice
Cognizant Technology Solutions
01.2007 - 01.2009
Business Analyst
Tata Consultancy Services
06.2003 - 12.2007
Bachelor of Science - Mechanical Engineering
MIT
04.2001 -
Manufacturing & Technology Leadership
Kirloskar Industries
01.1992 - 01.2003