Aftab Ali
Area Sales Manager
Tingre Nagar
Summary
An energetic and ambitious Team Leader with 8 years' excellent experience in Team handing, Real Estate, and Customer support industry. Excellent market knowledge of East Pune. Ability to achieve targets and take all necessary efforts for the betterment of company. Training and mentoring new team members. Good at convincing, handling team members and improving market presence. Sincere, positive attitude, self-motivated and willing to work hard. Eager to learn.
Overview
3
3
Languages
Work History
DGM (Team Lead)
Investoxpert Advisors Pvt. LTD.
- Define clear objectives and goals for the team, aligned with the overall business strategy and targets
- Identify and nurture the skills of team members through training, mentorship, and constructive feedback
- Assign tasks and responsibilities based on individual strengths and expertise to optimize team performance
- Act as a point of contact for addressing challenges and resolving issues that may arise within the team or with clients
- Keep the team motivated and engaged by recognizing achievements, providing positive reinforcement, and fostering a positive work environment
- Implement performance metrics and regularly assess the team's performance against targets, providing support where needed
- Foster collaboration and teamwork among team members and encourage knowledge-sharing to enhance overall productivity
- Efficiently allocate resources, including time, budget, and manpower, to maximize productivity and meet business objectives
- Lead efforts in acquiring new clients and expanding the team's client base through effective marketing and networking strategies.
Team Lead
Dwello-JM Financial Products LTD.
- Ensuring assigned consultants generate 4 times its total cost while upholding quality standards and meeting customer needs
- Attending all the visits of the consultants virtually and physically both to ensure that standards and customer requirements are being met
- Providing regular constructive feedback to all team members including highlighting their strengths and areas of improvement
- Ensuring all consultant meet their daily KRAs and taking corrective action plans
- Establishing a culture of discipline within the team by enforcing policies and addressing issues in a timely and competent manner
- Maintain confidentiality of the customers
- Providing all consultants with regular training opportunities to enhance their skills and knowledge and to ensure that they are prepared to take new challenges.
Sr. Relationship Manager
PropTiger Marketing Services LTD.
- Converting prospects into customers by show-casing appropriate primary residential properties to the prospects, which matching the investment need of the prospects
- Using leads generated by Marketing Team for the above as well as generating self-leads to convert them into customers
- Taking prospects for site visits in residential projects, answering all relevant queries in the process
- To be compliant with operations process
- Ensuring that prospects and customers are satisfied with their interaction with PropTiger at all touch-points
- Providing after-sales services and assist in Home Loans for the customers.
Senior Sales Officer
GCMMF Ltd. (Amul)
- To appoint, handle, manage distributors and see they grow financially
- To ensure all required infrastructure given by them whether it is Funds, vehicle, space or manpower
- To work with distributors and salesmen actively for proper product distribution and market hygiene
- To handle a team of 19 salesmen with positivity and providing them propel training in product specification, sales incentives and selling techniques
- To conduct retail survey which generally included mapping of retailers, finding product gap and taking actions accordingly business decision making and planning
- To visit market to meet new business opportunities and attend queries and complaints
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- To achieve sales goals, distribution targets and market share through proactive management of territory.
Practitioner
Concentrix Private Limited
- Assisting customers to identify best suitable product
- Providing product features and other details based on Amazon website
- Providing information about the deals and offers
- Assisting customer by providing status of the New/Returned/Replacement Orders
- Placing replacement order for damaged, defective and wrong product
- Generating RML (Return Mailing Label)
- Initiating returns to the customers for the returned product.
Education
PGDM -
IIMS, Pune
B.com - undefined
Ness Wadia College of Commerce, Pune
Skills
MS Office 2010
MS Excel
Team Handling and Training
Creating Sales Strategies
Sales Planning/ Setting Sales Goals
Retail Sales
Target Achievement
Customer Support
Performance monitoring
Operations Management
Coaching and Mentoring
Key Performance Indicators
Accomplishments
- Letter of Appreciation from PropTiger for generating maximum revenue in a quarter.
- Appreciation Certificate GCMMF Ltd. for creating maximum number of Amul Preferred outlets
- Received Performer of the month award by Concerntrix for maintaining high quality standards
Knowledgepurview
- Team Motivation
- Real Estate Sales
- Excellent knowledge of East Pune
- Customer Support
- Customer Service
Personal Information
Date of Birth: 11/11/91
Timeline
DGM (Team Lead)
Investoxpert Advisors Pvt. LTD.
Team Lead
Dwello-JM Financial Products LTD.
Sr. Relationship Manager
PropTiger Marketing Services LTD.
Senior Sales Officer
GCMMF Ltd. (Amul)
Practitioner
Concentrix Private Limited
PGDM -
IIMS, Pune
B.com - undefined
Ness Wadia College of Commerce, Pune