Open To Work
Milind Seth
Bhopal
Work Preference
Summary
Dynamic professional with extensive experience in debt recovery optimization and portfolio management at Tata Capital Ltd. Achieved a 64% increase in recovery rates through enhanced collection efficiency. Demonstrated strong team leadership and effective communication skills in high-pressure environments. Committed to maintaining regulatory compliance and conducting thorough risk assessments.
Overview
7
7
years of professional experience
Work History
Cluster Collection Manager
Tata Capital Ltd
Indore
09.2025 - Current
- Managed cluster-level collection operations in Madhya Pradesh, ensuring optimal portfolio performance.
- Developed and executed collection strategies for two-wheeler products, achieving business targets.
- Implemented recovery strategies that improved collection efficiency and reduced overdue accounts.
- Monitored collection efficiency and recovery performance, addressing overdue accounts at cluster and individual levels.
- Analyzed portfolio data to identify high-risk accounts, prioritizing collection efforts accordingly.
- Led and mentored team of seven collection managers, providing guidance and performance monitoring.
- Reviewed daily and weekly collection metrics, initiating corrective actions to ensure target achievement.
- Coordinated with field teams and stakeholders to resolve challenges and enhance portfolio quality.
Area Collections Manager
Paytm
Bhopal
11.2023 - 08.2025
- Led team of 4 Collection Managers across Madhya Pradesh, driving coordinated efforts in collections
- Implement changes to improve the debt collection rate, which has resulted in a 64% increase in six months
- Reviewed collection strategy, enabling collection specialists to achieve targets
- Manage a portfolio of over 5000 Plus customer accounts across Madhya Pradesh
- Oversaw recovery portfolio management to ensure efficient debt recovery processes. with a month-on-month ROR of 2%
- Managed portfolio of Personal Loan fully digital based
- Assessed and adjusted scripts for collection calls to enhance effectiveness
- Implemented strict internal controls over procedures, audit recommendations, and local regulatory requirements to safeguard the Bank from potential losses.
Collection Manager
IDFC First Bank
Bhopal
04.2019 - 11.2023
- Minimized financial losses through strategic analysis and decision-making on customer accounts.
- Safeguarded bank assets by mitigating potential losses through proactive measures.
- Authorized account extensions and write-offs, contributing to overall cost management.
- Coordinated with external collectors, legal offices, and service providers to streamline litigation and repossession efforts.
- Recruited and trained effective staff to enhance debt recovery efforts. to optimize debt recovery efforts.
- Installed internal controls to ensure compliance with audit recommendations and local regulations.
Education
Post Graduation Diploma - Finance & Marketing
ISBM
Pune04-2019
B.COM - Accounting and Business
Hamidia Arts & Commerce College
Bhopal04-2017
XII Standard - Commerce
Bonnie Foi Co-ed School
Bhopal04-2014
X Standard -
Bonnie Foi Co-ed School
Bhopal04-2012
Skills
- Debt recovery optimization
- Portfolio management
- Risk analysis
- Risk assessment
- Data analysis
- Performance metrics monitoring
- Effective communication
- Regulatory compliance
- Process optimization
- Team leadership
- Relationship management
- Customer management
- Financial analysis
- Attention to detail
- Team leadership
- Team leadership
Accomplishments
- Winner of GOA Contest in IDFC First Bank and achieved target with best figures
- Secured 3rd position in inter college fest 'Flameless Cooking' Competition
- Secured 2nd position in economic quiz in Govt. Hamidia Arts and Commerce College
Hobbies and Interests
- Travel
- Sports
- Gaming
- Cooking
Languages
- English
- Hindi
Projects
- Co-ordinator Placement Cell, 07/01/18 - 04/01/19, Responsible for quality placements of first year and second year students at ISB&M, Pune. Learnt to work in a team of ten members, manage peer pressure and work in a balanced environment under continuous stress & inculcate skills of working.
- Summer Internship (Haier Appliances Pvt. Ltd), 04/01/18 - 06/01/18, Analyzing and Reporting the performance of the Haier by providing latest available data along with comprehensive analysis of the financial statements of last five years.
Timeline
Cluster Collection Manager
Tata Capital Ltd
09.2025 - Current
Area Collections Manager
Paytm
11.2023 - 08.2025
Collection Manager
IDFC First Bank
04.2019 - 11.2023
Post Graduation Diploma - Finance & Marketing
ISBM
B.COM - Accounting and Business
Hamidia Arts & Commerce College
XII Standard - Commerce
Bonnie Foi Co-ed School
X Standard -
Bonnie Foi Co-ed School