Minali Singh

• Enhanced product usability by conducting user research and incorporating feedback into development.
• Incorporated user-centric design principles throughout the development process to ensure exceptional user experiences.
• Collaborated with cross-functional teams to develop high-quality products that met customer needs.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
• Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
• Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution.
• Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
• I managed nearly four clients for different products related to fintech and health tech.
• Streamlined project management processes for improved efficiency and timely product delivery.
• Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
• Actively engaged with clients, understood their needs for product, made suggestions, and helped them make informed product strategy according to current market.
• Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.

• conducted extensive market research and gathered user feedback to analyze current market trends and understand customer needs.

• Utilized Excel to extrapolate data and generate insights, providing valuable information to management and stakeholders.

• Demonstrated strong proficiency in product lifecycle management (PLM) to ensure efficient product development and management.

• Conducted cohort analysis, identifying a lucrative opportunity to boost yearly revenue by 12 lakh INR through a 15% price reduction for a specific user segment. • Collaborated in the creation of the product roadmap for FY 22–23, contributing valuable insights and expertise.

• Employed various channels, including consultation feedback, Play Store reviews, and customer support, to identify key customer satisfaction (CSAT) issues.

• Prioritized issues based on estimated impact and required effort, ensuring effective allocation of resources.

• Employed a MECE (Mutually Exclusive, Collectively Exhaustive) approach to analyze and resolve each problem's root cause, resulting in significant improvements.

• Successfully improved CSAT ratings from 4.0 to 4.5, enhancing overall customer satisfaction and loyalty.

• Developed detailed wireframes for designers, facilitating clear and efficient communication of product design requirements.

• Collaborated closely with development and engineering teams, overseeing the product building process and coordinating efforts with 20+ personnel.

• Demonstrated exceptional teamwork skills, complemented by strong analytical, communication, and interpersonal abilities.

• Automation testing of android application using Appium-Java-TestNG framework

• Automation testing of android application using Selenium-Java-TestNG framework

• Running automated test script for android application on real android devices, android emulators and AWS device Farm

• Jenkins integration of automation test script for automated periodic build of the android application

• Collaborated with developers and product managers for the discussion of the features

• Extensive knowledge in STLC

• Good Knowledge of Software Development Life Cycle (SDLC) Defect life cycle

• Wrote test cases for the features using test trail tool; Test case Execution • Manual testing of the features across android, IOS and Web

• Ensured 100% bug reporting using defect tracking.