Minathi Biswal
Delivery Analyst
Noida
Work Preference
Location Preference
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursSummary
Experienced professional with 7+ years in US Payroll Operations and Benefits Administration, specializing in payroll processing, reconciliations, compliance, and employee support. Skilled in managing multi-cycle payrolls, resolving discrepancies, and ensuring accurate deductions for health and welfare benefits. Adept at collaborating with vendors, clients, and HR teams to deliver seamless payroll services. Seeking opportunities as a US Payroll Specialist to leverage expertise in payroll accuracy, compliance, and employee satisfaction.
Overview
2
2
Certifications
9
9
years of professional experience
Work History
Solution Delivery Analyst
Alight Pvt Ltd
07.2026 - Current
- Managed weekly, semi-monthly, and monthly payroll cycles for US employees as per payroll calendar.
- Resolved payroll discrepancies by coordinating with clients and securing approvals for corrections.
- Processed payroll deductions for health benefits, life insurance, HSA, and FSA contributions.
- Supported open enrollment and renewals, ensuring payroll integration with benefit changes.
- Generated payroll reports and analytics for management review.
- Handled employee payroll queries and case management to ensure timely resolution.
Solution Delivery Analyst
Wipro HR Services India Pvt Ltd
01.2022 - 06.2026
- Delivered payroll operations including reconciliations, deductions, and employment status updates.
- Coordinated with vendors and clients for payroll corrections and approvals.
- Supported payroll integration with benefit enrolments and renewals.
- Managed payroll queries and prepared compliance reports for leadership.
- Reduced payroll-related service tickets by resolving queries in real time.
Senior Associate
Eureka Outsourcing Solutions
04.2021 - 10.2021
- Processed semi-monthly payroll submissions and off-cycle e-checks.
- Managed payroll reconciliations and HR-related issues for onshore teams.
- Administered benefit premiums for medical, dental, and STD plans.
- Supported onboarding and payroll setup for new hires.
Associate
Concentrix India Pvt Ltd
11.2017 - 01.2021
- Managed end-to-end customer service for HDFC Life Insurance, achieving Best Employee recognition and consistently exceeding service level targets.
- Led process improvement projects, improving team workflows and mentoring interns as a certified trainer.
- Job Responsibilities, HDFC Life Insurance Process:
Education
Bachelor of Commerce -
01.2017
GPA: 70%
Skills
US Payroll Processing & Reconciliation
Payroll Compliance & Reporting
Benefits Deductions (HSA, FSA, COBRA, STD, LTD)
Vendor & Client Coordination
Certification
Compensation Management & Administration
Interests
My interests are shopping and cooking, Meeting with friends
Awards & Recognition
Appreciated for resolving complex payroll workflows within SLA., Awarded for excellent process management in absence of process owner (Wipro R&R)., Recognized by HDFC Life client for quick learning and payroll handling., Received “Weekend Warrior” and “Habit Flag Bearer” awards for initiative and stewardship.
DECLARATION
I declare that the above mentioned details and information is true and correct to the best of my knowledge and belief.
Accomplishments
- Resolved product issue through consumer testing.
PERSONAL ABILITIES
- Capable of grasping new concepts quickly with analytical and logical skills.
- Ever willing to participate in social and community functions.
- A good motivator and friendly nature and like to take initiatives to get work done
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Solution Delivery Analyst - Alight Pvt Ltd
07.2026 - Current
Solution Delivery Analyst - Wipro HR Services India Pvt Ltd
01.2022 - 06.2026
Senior Associate - Eureka Outsourcing Solutions
04.2021 - 10.2021
Associate - Concentrix India Pvt Ltd
11.2017 - 01.2021
St. Joseph College - Bachelor of Commerce,