Dynamic and results-driven Scrum Master, Project Manager, and QA Manager with over 15 years of expertise in automation and manual testing. Proven ability to quickly master new technologies and methodologies while excelling in collaborative team settings and independent roles. Committed to leveraging extensive experience to drive quality assurance initiatives and enhance team performance within a forward-thinking organization. Passionate about fostering a culture of continuous improvement and delivering exceptional results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
QA Leads – GE
Capgemini
Noida, India
10.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Led daily stand-ups and Scrum meetings to coordinate cross-functional QA activities and ensure alignment across development and testing teams.
Oversaw and managed CI/CD pipelines using Jenkins, enabling efficient and reliable code deployments across environments.
Architected and maintained AWS-based infrastructure, including cluster creation and instance management tailored to testing and project requirements.
Supervised QA validation of wams-cim-deployer services via a centralized GitHub repository, ensuring seamless integration with database systems.
Directed the implementation of automated testing frameworks using Katalon Studio, enhancing test coverage, repeatability, and regression efficiency.
Provided guidance and day-to-day operational support to QA team members, fostering productivity, knowledge sharing, and continuous improvement.
Ensured timely task completion by effectively prioritizing and managing workloads within tight deadlines.
Conducted and led manual validation of WAMS-ROC services through Kafka Bus, ensuring real-time data integrity and system reliability.
Collaborated closely with DevOps, Product, and Development teams to maintain high software quality standards throughout the release cycle.
Managed complex engagements involving multiple teams and large budgets, consistently meeting or exceeding expectations.
Collaborated with sales, delivery and service teams to manage seamless client experiences.
Led two Agile Scrum teams through the full project lifecycle using both Scrum and Kanban frameworks to deliver high-quality software solutions.
Served as Scrum Master for two concurrent projects, facilitating agile ceremonies and ensuring effective team collaboration.
Utilized tools such as Azure DevOps to track progress, manage backlogs, and maintain transparent communication with stakeholders.
Developed project plans for both fixed-bid and time & material (T&M) projects, ensuring alignment with client expectations and contractual obligations.
Monitored project progress and ensured that all milestones were achieved on schedule.
Managed resource deployment by effectively allocating team members based on skill sets and project requirements.
Ensured timely onboarding and training of new resources to maintain project momentum.
Validated timesheets submitted by team members to ensure accuracy and compliance with project billing practices.
Managed invoicing processes based on the agreed billing structure (fixed-bid or T&M).
Conducted accrual validation for project expenses and resources to support accurate financial reporting.
Provided necessary project data and reports to the finance department to support budget tracking, forecasting, and financial audits.
Served as Scrum Master for the JEPCO project, ensuring smooth Agile ceremonies and effective team collaboration.
Provided timely reporting of project status, risks, and issues through direct client interaction in status calls, Scrum meetings, and follow-up status emails.
Presented demo sessions to stakeholders during various UAT release phases, showcasing functional progress and key deliverables.
Contributed to the development and QA of multiple modules related to Itron Smart Meter functionality.
Supported Agile methodology through active participation and maintenance of the ADS (azure devops) board.
Conducted manual testing of each module based on milestone deliveries to ensure timely and high-quality releases.
Performed automation testing using Selenium with Java, enhancing regression coverage and test efficiency.
Coordinated closely with the development team to stay informed of upcoming deliveries and align QA efforts.
Broke down features into smaller user stories to facilitate detailed planning and tracking.
Led sprint planning, sprint closure, and retrospective meetings, ensuring continuous improvement and team alignment.
Planned and prepared test cases based on the defined feature list and project requirements.
Conducted API testing using Postman and primarily Swagger for validation of backend services and integrations.
Designed and developed HMI databases using SCADA software (DSAgile, Zenon by COPADATA) for 400 kV HVAC power transmission and 66 kV MVAC power distribution systems in substations and control grids (Alstom/GE projects).
Created and configured HMI screens for real-time monitoring and control using DSAgile and Zenon SCADA platforms.
Developed automated test sequences for critical components including T104 Master, T101 Master, Gateway Redundancy, and C264 Redundancy using Test Stand.
Configured and integrated IEDs (Intelligent Electronic Devices) with the SCADA system for protection relay functionalities.
Implemented OT cybersecurity measures, including system hardening and whitelisting within SAS (Substation Automation System) environments.
Validated maintenance builds of SCADA tools (e.g., DS Agile, PACiS) through functional testing and version upgrades.
Performed debugging and troubleshooting during test scenarios to identify and report system bugs.
Managed Ethernet switches (Reason S20/24, Moxa, Cisco), including configuration of VLANs, port mirroring, and routing for secure and efficient network communication.
Reviewed product specifications, authored detailed test sheets, and conducted bug reproduction, validation, and tracking.
Configured WSUS (Windows Server Update Services) for Windows Server 2012 R2 to manage patch deployment across the SCADA environment.
Enabled Windows Event Forwarding for centralized log collection and monitoring.
Implemented authentication mechanisms using LDAP and RADIUS protocols across various components (Fortinet firewall, Meinberg GPS, C264 BCU, DS Agile HMI, SMT, Pulse NET).
Set up and maintained Thin Clients for secure RDP connections in distributed environments.
Established secure communication channels using TLS over TCP, TCP, and UDP protocols for directory and authentication services.
Used tools like Syslog Server (KIWI), RSyslog, and SNMP for network monitoring, with deep understanding of OID structure and PRP (Parallel Redundancy Protocol) configurations.
Worked extensively on database design and configuration using DS Agile (Alstom/GE) toolsets.
Involved in patch management activities to verify Windows patches and their impact on SCADA applications.
Responsible for commissioning of RTU and SCADA-based electrical substation automation systems, ensuring seamless integration and operational readiness.
Conducted testing and commissioning of field devices including Battery Chargers, UPS systems, MFM meters, and Temperature Scanners using the MicroSCADA application via Modbus protocol.
Performed commissioning and integration testing of IEDs (Protection Relays) with the DCS (Distributed Control System) through MicroSCADA for critical systems such as Diesel Generators (DG), Boilers, Turbines, LV and MV Switchgears (11kV & 6.6kV).
Testing & Commissioning – 33kV and 25kV Electrical
ABB LTD. “Hitachi”
Delhi, India
07.2009 - 04.2012
Involved in the testing and commissioning of 33kV and 25kV electrical substations for the Delhi Metro Rail Corporation (DMRC).
Monitored and controlled incoming and outgoing panel status and field values via RTU 560D, with data uplinked to the control center for centralized SCADA monitoring.
Conducted integrated testing of electrical equipment, including 33kV transformers, Emergency Tripping System (ETS), battery chargers, LT (415VAC) panels, HT (33kV) panels, and 25kV incoming circuit breakers for OHE systems (SP, FP, and SSP posts).
Performed channel testing for serial communication between the DMRC SCADA server (control center) and local RTUs using RS485/RS232 converters, utilizing tools like CPTT and TMW.
Estimated total project scope and system requirements, including cost analysis and resource planning.
Prepared detailed cable schedules for installation and commissioning phases.
Education
B.Tech - Electrical & Electronics Engineering
Uttar Pradesh Technical University
Meerut, India
06.2009
Skills
Certified Scrum Master
Agile sprint planning
Agile project management
Statement of work development
Project resource allocation planning
Engagement manager
Requirement specification
Technical documentation design
Software development lifecycle
Software testing lifecycle
Comprehensive test documentation
Test planning
Test scenarios
Test Case Design
Test execution
Defect management
JIRA project management
Confluence expertise
Proficient in Azure DevOps
Agile and waterfall integration
Test automation
Selenium with Java
Katalon Studio
Performance testing with J-Meter
API testing with Postman & Swagger
RESTful API design
Basic understanding of SQL
SCADA system development
Industrial process automation
Proficient in substation automation systems
PLC programming
HMI Design
Control system interfacing
Troubleshooting
Electrical control systems
SCADA systems, RTU , BCU
Gateways
Data Concentrator systems
Network protocols
IEC-Protocol 61850
P-BUS
MODBUS
KIWI Syslog server
Windows server configuration
Linux
Security protocols - SSL, TLS, RADIUS
Problem-Solving Skills
Functional & Non-functional testing
Regression, Integration, System testing
User acceptance testing (UAT)
Domain understanding
Certification
Fundamentals of Project Planning and Management
Start Your API Testing Journey With Postman Tool
AWS certified Cloud practitioner
Certified Engagement Manager, Level- 1
Timeline
QA Leads – GE
Capgemini
10.2024 - Current
Project Management and Scrum Master
Capgemini
06.2024 - 09.2024
Scrum Master & QA Lead Responsibilities - ITRON
Capgemini
01.2023 - 05.2024
Scrum Master /Senior QA Lead - Samsung-HQA
Capgemini
04.2022 - 12.2022
Embedded Systems QA - Hitachi-ABB
Capgemini
09.2021 - 03.2022
SCADA & HMI Engineering
General Electric
04.2013 - 08.2021
Commissioning Engineer – RTU & SCADA Systems
ABB LTD. ‘Hitachi’
05.2012 - 03.2013
Testing & Commissioning – 33kV and 25kV Electrical