Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Mitul Binwal

Gurgaon

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Methodical Director with 11 years of comprehensive experience overseeing daily operations of Start-ups. Versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Business-minded professional tackling any job task with gusto and precision.

Overview

10
10
years of professional experience

Work History

Director

Cars24
Delhi/NCR
04.2024 - Current
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Managed budgeting and financial planning processes for the organization.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Provided guidance on legal matters related to contracts or intellectual property rights.
  • Served as a public spokesperson at industry events or conferences.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Cultivated and maintained relationships to promote positive work culture.

Associate Director

Cars24
Delhi/NCR
04.2022 - 03.2024
  • Leading a team of 600 people ensuring supply demand managed well in these market.
  • Directed special projects and daily operations.
  • Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.

Senior General Manager

Cars24
Jaipur
07.2021 - 03.2022
  • Closing down loss making retails within the State and moving to completely new business model which was Home Inspection.
  • Managed a team of 100 people with daily delivery of AOP numbers
  • Resolved customer complaints in a timely manner.
  • Monitored industry trends to ensure competitive positioning of the company's products and services.
  • Conducted weekly meetings with department heads to review progress against objectives.

Business Development Head

REDDOORZ
Jakarta
04.2020 - 06.2021
  • Assembled a team of 160 by hiring people in Business Development(120), operations&Analyst(15), Lead generation(25).
  • Onboarded 200 New hotels every month in Indonesia with monthly 2000 additional Rooms live
  • Identified new business opportunities through networking events and industry conferences.
  • Created reports tracking progress against goals for each member of the sales team.
  • Developed marketing materials including brochures, website content, press releases.
  • Established relationships with key decision makers in potential clients.

Business Head

Reddoorz
Jakarta
12.2018 - 03.2020
  • Developed and implemented strategies for increasing market share, profitability, and customer satisfaction.
  • Experienced and drive journey from 3k Room nights in a month to 200k RN's.
  • Hired 400 Corporate Sales employees trained them towards company goal of growth and delivering of monthly/Annual numbers.
  • Identified new markets and opportunities for growth in existing markets.
  • Managed staff recruitment, training, evaluation, and disciplinary actions.

Direct Channel Head

OYO
Gurgaon
01.2018 - 12.2018
  • Driving business through various online Marketing channels (SEM, Google My Business, CRM, Just Dial) and Organically through TV ad's, Branding and ATl,BTL activites
  • P&L owner of 240 Cr INR annually with outsourced team of 1000+ people
  • Lead the sales through call's (inbound and outbound) and increased the business by 40% in 2 months, by working on prime business levers- Conversion and Traffic
  • Developed an incentive plan based on gamification, with overall objective of wider inclusion for associates and inducing better performance
  • Developed the sales training material for associates, focused on product learning, situation handling and regular assessment framework
  • Worked on multiple product development for sales associates focused on empowering sales associates, capturing user information and building customer insights for better conversion.

Head Sales & Business Development

OYO Rooms
Gurgaon
12.2014 - 01.2018
  • P&L focused - Managing 240 cities Sales and Growth (Tire2/Tire3/ Pilgrim and Leisure cities)
  • Running an offline Micro Market like a full-fledged business and growing it exponentially
  • Portfolio of 5-6 Cr INR per month, which the aim is to grow 8-10 times in a year
  • Leading and managing a team of 30 people in BD,Sales , Operations and CX
  • Take and drive decisions across offline demand, Supply, CX with the right balance
  • Data focused decision making, good with setting up MIS/review processes, apply the use analytics for nuanced decision making
  • Networking with hotel owners, corporates and open structured channels of demand
  • Executing Marketing activities BTL & ATL increasing the visibility of Brand on every nook and corner of City on Highway
  • Relocate Guests to nearby OYO's or other hotels in case of Non-Availability of Rooms.

Human Resources Manager

OYO Rooms
Gurgaon
- 12.2014
  • Joined as first HR and set up all HR Process for OYO
  • Organized Campus Placement drives at Tier 1 Universities (IIT/IIM/XLRI), directly reporting to COO of OYO.

Human Resource Young Ambassador

THE COCA COLA COMPANY Pvt. Ltd.
Gurgaon
02.2014
  • Worked on salaries and annual increment of coke employees
  • Handled Employee Engagement Program for Coca-Cola for all Job grades
  • Working on Campus Engagement Program & Branding of Coca-Cola at Business School like (IIM/XLRI)
  • Worked on People Managers Program for India & Europe Employees of Coca-Cola.

Education

Executive Program In Sales & Marketing -

IIM -Calcutta
05.2022

Master of Business Administration -

Department of Management Studies, Bhimtal, Nainital, India

Skills

  • B2B Sales
  • Hiring and Retention
  • Leadership
  • Partnerships
  • New Client Acquisition
  • Innovation & Growth
  • Stakeholder Management
  • Scaling Up of Business
  • Team Building
  • Client Acquisition
  • Budget Management
  • Strategic Planning
  • Revenue Management
  • Strategic Partnerships & Business Transformation
  • Project Management

Websites

Timeline

Director

Cars24
04.2024 - Current

Associate Director

Cars24
04.2022 - 03.2024

Senior General Manager

Cars24
07.2021 - 03.2022

Business Development Head

REDDOORZ
04.2020 - 06.2021

Business Head

Reddoorz
12.2018 - 03.2020

Direct Channel Head

OYO
01.2018 - 12.2018

Head Sales & Business Development

OYO Rooms
12.2014 - 01.2018

Human Resource Young Ambassador

THE COCA COLA COMPANY Pvt. Ltd.
02.2014

Human Resources Manager

OYO Rooms
- 12.2014

Executive Program In Sales & Marketing -

IIM -Calcutta

Master of Business Administration -

Department of Management Studies, Bhimtal, Nainital, India

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