Highly versatile and experienced professional with a proven track record of success in diverse sectors including Pharmacy Benefit Management (PBM), healthcare, BFSI (Banking, Financial Services, and Insurance), and entertainment sectors.
Extensive experience as a Business Manager, Application Architect, leading technology teams and implementing strategic IT initiatives.
In-depth knowledge of IT infrastructure, systems integration, and emerging technologies.
Strong leadership skills with the ability to align IT strategies with business goals.
Proven expertise in digital transformation, data management, cybersecurity, and cloud computing.
Excellent communication and interpersonal skills, fostering collaboration and building relationships.
Demonstrated success in driving innovation, cost optimization, and process improvement.
Results-oriented mindset, with a focus on delivering tangible business value through technology.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Business Manager - Application Architect
IBM India Pvt Ltd
Hyderabad
05.2022 - Current
Communicated with customers and vendors positively with particular attention to problem resolution.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
Executed business plans to further strengthen and maximize territory sales and profits.
Supported business management projects by monitoring and tracking risks, issues and action items.
Oversaw and improved deliveries through proactive coordination of daily operations.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Coordinated team schedules to keep shifts properly staffed during busy periods.
Technology Lead US
Infosys Limited
Minnesota
10.2015 - 05.2022
Led the technology department of a leading PBM company, overseeing IT operations, strategic planning, and digital transformation initiatives.
Developed and executed technology strategies aligned with industry regulations, optimizing operational efficiency and ensuring HIPPA compliance.
Implemented advanced analytics solutions to enhance data-driven decision-making and improve patient outcomes.
Led the IT department of a healthcare organization, responsible for managing systems, infrastructure, and software applications.
Developed disaster recovery and business continuity plans, ensuring minimal downtime and data loss during critical events.
Implemented cybersecurity measures and policies to safeguard patient data and comply with healthcare privacy regulations.
Managed IT budgets, optimizing resource allocation and cost-effectiveness while maintaining high-quality services
Senior Professional Services Consultant
CSC Consulting INC (DXC Technologies)
Simi Valley, California
05.2012 - 08.2015
Evaluated customer, who provides Insurance for Home, Life,Vehicles , needs and feedback to drive product and service improvements.
Helped meet changing demands by recommending improvements to business systems or procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Developed effective improvement plans in alignment with goals and specifications.
Frequently inspected production area to verify proper equipment operation.
Reviewed company needs and developed actionable solutions to resolve problems and plan for future growth.
Senior Software Engineer
Virtusa India Pvt Ltd
Hyderabad, Telangana
07.2007 - 05.2012
Checked client code for bugs and weaknesses using approved troubleshooting methods.
Worked with project managers, developers, quality assurance and customers to resolve technical issues.
Trained and mentored junior developers and engineers, teaching skills in CMS tools like (Adobe Experience Manager) and working to improve overall team performance.
Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
Provided technical support using knowledge of complex technology to solve problems and support new projects.
Demonstrated experience and good hands-on programming experience Java, WebServices ,CQ (AEM).
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Education
Electrical And Electronics Engineering
Jawaharlal Nehru Technological University
Kakinda, Andhra Pradesh, India
09.2003 - 04.2007
Skills
Cross-functional communication
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Certification
Adobe Certified Expert – Experience Manager
Timeline
Business Manager - Application Architect
IBM India Pvt Ltd
05.2022 - Current
Technology Lead US
Infosys Limited
10.2015 - 05.2022
Senior Professional Services Consultant
CSC Consulting INC (DXC Technologies)
05.2012 - 08.2015
Senior Software Engineer
Virtusa India Pvt Ltd
07.2007 - 05.2012
Electrical And Electronics Engineering
Jawaharlal Nehru Technological University
09.2003 - 04.2007
Adobe Certified Expert – Experience Manager
Trained on Salesforce administration and development for 2 months
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