SASIKALA
Senior Project Manager
Hyderabad
Summary
Certified Senior Project Manager with expertise in directing multi-functional teams and overseeing full system development and implementation in high-tech environments. Skilled in coordinating large-scale projects, managing diverse teams, and ensuring overall project success. Strong communication and negotiation skills to effectively manage stakeholder expectations and drive timely project delivery without compromising quality standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Project Manager, Service Delivery and Application Management
Netcracker Technology
Hyderabad
05.2012 - Current
- Managed project scope, timeline and budget in alignment with company objectives.
Developed comprehensive project plans to be shared with stakeholders.
Coordinated resources across multiple departments and teams to ensure successful completion of projects.
Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
Identified potential risks associated with projects and developed mitigation strategies.
Collaborated with stakeholders to develop realistic expectations for deliverables.
Monitored progress of projects against established timelines and budgets.
Created detailed reports on project status, issues, risks and opportunities.
Assessed resource requirements and allocated personnel accordingly.
Provided guidance to team members on how to overcome obstacles during the course of a project.
Ensured compliance with relevant regulations during all stages of a project's lifecycle.
Implemented process improvement initiatives aimed at increasing efficiency within the organization.
Established best practices for managing complex projects successfully.
Provided training sessions to staff on new processes or systems related to projects.
Analyzed data from completed projects in order to identify areas for improvement.
Collaborating with clients to ensure infrastructure readiness and meticulously planning Dev, SIT, UAT, MIG, IVT, and FVT testing.
Strategically orchestrated ORT, DR, and Cutover executions, effectively allocating resources, and rigorously adhering to project timelines and budget constraints.
Proficiently managed release deployments, adhering to agile methodology, and played a pivotal role in tracking scope for upcoming releases, finalizing scrum teams for specified sprints, and maintaining seamless communication with stakeholders to ensure comprehensive project updates and risk management.
Coordinated operational impact assessments of release change sizing, scrum teams for specified sprints, and maintaining seamless communication with stakeholders to ensure comprehensive project updates and risk management.
Coordinated with clients to discuss weekly and monthly scope changes, submitting intake forms and change requests for production deployments.
Facilitated EPCCB meetings and gathered client requirements for deployment approvals.
Served as a single point of contact for identifying root causes of critical incidents, driving continuous improvement, and developing risk mitigation plans.
Managed hardware migration, Oracle upgrades, and product upgrades from ORT to deployment.
Contributed to the Zero Downtime Window (ZDT) project, ensuring seamless deployments of enhancements without downtime
Planned and coordinated coverage across all support teams for major deployments, including setting up war rooms and tracking overall progress.
Produced and shared milestone reports with external stakeholders.
Coordinated operational impact assessments for release changes and improvements.
Projects recently handled and currently handling-
Successfully managed the implementation of upgrade projects (legacy to classic NRM) for prominent clients such as Vivacom (Bulgaria), Telekom (Romania), and Orange (Romania). Currently leading a project on cloud migration from Classic to Cloud transformation for AIS (Advanced Info Service) client in Thailand
Assistant Manager, Project/Product Management
Pyro Networks Pvt. Ltd
Hyderabad
05.2006 - 10.2011
- Collecting requirements, preparing scope document and project plans, and performing gap analysis
- Interact with the development team for deliverables
- Manage delivery of the custom product and CRs
- Taking the initiative from the Idea generation till the commercial launch
- Develops business/marketing ideas and plans for new/existing products and services portfolio
- Portfolio management and dashboard release
- Weekly client meeting and monthly status update to the management
- Attend development meetings to discuss on high level designs
- Conduct project reviews and audits
- Coordinates with internal and external clients and support functions in order to ensure smooth delivery
- Arranges and attends to product and services presentations, campaigns and training programs for internal and external clients
Senior Executive - OSS
Tata Teleservices
Hyderabad
01.2004 - 04.2006
- Involved in definition of efficient & effective processes, project planning & cost estimation and implementation of acceptance tests
- Compliance to quality parameters through monitoring of projects and analysis of gaps
- Development of training modules, conducting training sessions and managing vendors
Education
Master of Business Administration (MBA) -
Dr. B R Ambedkar Open University
01.2005
Management Information Systems & Computer Applications (PGD-MISCA) -
Osmania University
01.2002
Bachelor of Science (BSC-MCIC) -
Government Degree College for Women
Begumpet01.2000
Skills
- Requirements Gathering
- Project Planning
- Client Relationship Management
- Documentation Management
- Contract Preparation
- Cross-Functional Communication
- Meeting facilitation
- Specification Review
- KPI Tracking
- Agile Methodology
- Project Scheduling
- Financial Administration
- Scope Management
- Client Relations
- Project goals and milestones
- Quality Control
- Cost Control
- Meeting participation
- Client liaison
- Training and mentoring
- Schedule Coordination
- Project goals and milestones
- Quality Control
- Cost Control
- Meeting participation
- Client liaison
- Training and mentoring
- Schedule Coordination
Technicalskillsandcertifications
PMP®, CAPM, Six Sigma, Communication Skills, Microsoft Project (Certified), MS-Office (Certified), MS Visio, Rating and Billing Operations, Oracle, MS SQL, MYSQL, PL/SQL, Perl, SQL, Shell programming.
Professional Highlights
Applauded with "Game Changer" award for the successful launch of 2 big upgrades for 2 different client on the same day
Endorsed to lead critical projects, including legacy migration, Cogeco launch, and GCI launch
Received Spotlighting Employee Excellence (SEE) award for effectively executing Upgrade and Migration projects.
Recognized for the successful launch of Genesis Phase 1 Project.
Implemented innovative methods in in-house production, resulting in a significant increase in organizational cost savings.
Affiliations
- Have a well-developed personality in all aspects
- Show many facets of personality
- Interact well with others
- Are relatable and trustworthy
- Give undivided attention to those around them
- Actively listen
- Communicate effectively
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Project Management Professional (PMP)®
Timeline
Senior Project Manager, Service Delivery and Application Management
Netcracker Technology
05.2012 - Current
Assistant Manager, Project/Product Management
Pyro Networks Pvt. Ltd
05.2006 - 10.2011
Senior Executive - OSS
Tata Teleservices
01.2004 - 04.2006
- Project Management Professional (PMP)®
Master of Business Administration (MBA) -
Dr. B R Ambedkar Open University
Management Information Systems & Computer Applications (PGD-MISCA) -
Osmania University
Bachelor of Science (BSC-MCIC) -
Government Degree College for Women
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