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Associate Principal Engineer

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 Experienced with system architecture design, network configuration, and troubleshooting. Utilizes innovative solutions to optimize IT infrastructure and enhance system performance. Track record of successfully managing projects and ensuring seamless operation in high-pressure environments. 

Innovative and detail‑oriented AI/ML Engineer with 4+ years of experience in intelligent automation, enterprise‑scale chatbot development, predictive modeling, and large‑volume data processing. Skilled in building end‑to‑end AI systems including RAG architectures, conversational interfaces, and enterprise data integrations. Strong background in NLP, ML pipelines, data engineering, and full‑stack implementation.

To obtain knowledge of different aspect of IT and transform it to innovate, learn & understand business ethics to manage the people in the organization, co-ordinate with co-workers to get optimum result and to keep pace with emerging technologies.

Following a comprehensive two-month technical training program, I have been managing IT infrastructure and end-user support for an office of 20 personnel. I possess hands-on experience in Active Directory administration, device deployment (kitting), and server backup operations. I am adept at troubleshooting complex hardware and software issues while maintaining accurate IT asset records. I am a detail-oriented professional committed to ensuring system reliability and providing efficient technical solutions to support business continuity.

Accomplished IT Engineer with a proven track record at Zara, excelling in IT performance management and system administration. Adept at enhancing network security and optimizing IT procurement processes. Demonstrated ability to train and collaborate effectively with teams, ensuring seamless operations and business continuity. Consistently improved system efficiency by 20% through innovative solutions.

MOHAMED SAHD M.R.

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