Mohamed Shanib
Tirur
Summary
Results-driven Business Operations Lead with expertise in project management, compliance review, and customer relationship management. Proven ability to enhance client satisfaction and optimize processes to drive profitability.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Business Operations Lead
Capella Tax Consultancy
Tirur, Kerala (UAE-based company)
10.2023 - 06.2026
- Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
- Managed client inquiries, ensuring timely responses and effective issue resolution.
- Reviewed client documentation for compliance with tax regulations and standards.
Education
Bachelor of Commerce - Finance
Diploma in Computer Applications -
Skills
- Compliance review
- Client relationship management
- Project management
- Resource allocation
- Operational efficiency
- Process optimization
- Data analysis
Languages
English
Advanced (C1)
C1
Malayalam
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Business Operations Lead - Capella Tax Consultancy
10.2023 - 06.2026
University of Calicut - Bachelor of Commerce, Finance
Techmosys Academy - Diploma in Computer Applications,