MOHAMED NIZAR SETTU MOHAMED
Chennai
Summary
Senior Software Engineer with over ten years of experience supporting and maintaining enterprise .NET applications in high-availability production environments. Strong expertise in incident management, root cause analysis, SQL troubleshooting, and supporting business-critical systems. Proven onsite and client-facing experience.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Senior Software Engineer (Application Support)
Light & Wonder
08.2021 - Current
- Provided end-to-end support for gaming applications including CMP, CAGE, TableView, Slots, Kiosk, and Print Manager to ensure optimal performance and user experience
- Handle P1–P3 production incidents and perform detailed root cause analysis
- Monitored SQL Agent jobs, deployed patches, and troubleshot application and database issues to maintain system reliability and minimize downtime
- Coordinate with development, infrastructure, and database teams
- Executed 45-day onsite engagement in South Africa for upgrades across six casino sites, enhancing operational capabilities and supporting seamless transitions
- Awards: Employee of the Month (Sep 2024), Employee of the Quarter (Q3 2022)
Software Engineer
Cognizant Technology Solutions
05.2016 - 08.2021
- Enhanced enterprise insurance applications using VB6, PowerBuilder, and C#.NET to improve functionality
- Developed policy lifecycle modules for creation, endorsements, renewals, and billing, ensuring seamless user experience
- Delivered L1/L2 production support for applications
- Delivered L1/L2 production support and implemented emergency bug fixes, minimizing downtime
Education
Bachelor of Engineering - Mechanical Engineering
Sri Krishna College of Engineering & Technology
Coimbatore 06.2011 - 04.2015
Skills
- Application support
- SQL troubleshooting
- Root cause analysis
- Deployment coordination
- Production support
- ASPNET
- C#NET
- SQL Server
- Visual Studio
- SSRS
- SSAS
- HTML
- CSS
- JIRA
- TFS
- Perforce
- Microsoft Windows
- Problem solving
- Team collaboration
- Effective communication
Personal Information
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
English
Proficient
C2
Timeline
Senior Software Engineer (Application Support)
Light & Wonder
08.2021 - Current
Software Engineer
Cognizant Technology Solutions
05.2016 - 08.2021
Bachelor of Engineering - Mechanical Engineering
Sri Krishna College of Engineering & Technology
06.2011 - 04.2015