Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
MOHAMMAD ADNAN SAMEER

MOHAMMAD ADNAN SAMEER

DUBAI,UAE

Summary

Results-driven Operations Team Lead and Operations Associate–Rider Supply with over 5 years of experience across Amazon, Deliveroo, and Flipkart in UAE, Kuwait, and India. Proven expertise in fulfillment center operations, last-mile delivery, 3PL onboarding, KPI and SLA management, and fleet optimization. Successfully cultivated partnerships with 45+ logistics providers and 3,500+ riders, boosting partner performance by 20% through data-informed performance enhancement strategies, process improvements, and strong cross-functional collaboration.

Overview

5
5
years of professional experience

Work history

Operation Team Lead

Amazon Dark Store
Dubai, UAE
2025.12 - Current
  • Managed logistics workflows to optimise fulfillment and warehouse operations.
  • Ensured compliance with Amazon SOP and SLA during inbound and outbound processes.
  • Monitored real-time operational KPIs, implementing corrective actions to eliminate bottlenecks.
  • Conducted audits and supported inventory tasks at dark store and warehouse.
  • Facilitated inventory counts, cycle counts, and stock replenishment.
  • Executed picking and packing of customer orders using handheld scanners and WMS.

Operations Associate–Rider Supply

Deliveroo
Kuwait, Kuwait city
2023.11 - 2025.09
  • Managed 3PL logistics operations, ensuring KPI & SLA Compliance, vendor performance.
  • Handling overall performance of 3PLs (45+Companies) cum core than 3500+ rider's total.
  • Handling Quality Team of 22-25 Field Captains for Improvement of Quality Services.
  • Handling the poor performing riders to the assigned 3PL supervisor.
  • Improved 3PL Partner Performance By 20% Within 4 Months by implementing data-driven PIPs and KPI Tracking.
  • Monitored and coached riders using performance metrics, attendance logs, and KPI tracking tools
  • Optimized rider roster, shift allocation, and break schedules using internal scheduling software.
  • Conducted monthly zone meetings with 3PL supervisors to track rider performance and compliance.
  • Reduced equipment loss by 15% through the implementation of a new WMS-based inventory tracking system. .
  • Monitored on-time deliveries, cash collection, and attendance through KPI reports and dashboards.

Operations Executive

Flipkart
Hyderabad, india
2021.04 - 2023.09
  • Oversaw warehouse operations for 300+ staff, ensuring SOP compliance and efficiency.
  • using WMS and Excel to optimize warehouse performance.
  • Supervised inbound, outbound, and return operations, tracking errors through SQDCIPE boards.
  • Coordinated with vendors and carriers, maintaining accurate shipment and carrier documentation.

Education

Bachelor of Commerce - Computer Applications

Kakatiya University
Warangal, Telangana

MBA - Logistics & Supply Chain Management

Malla Reddy College of Engineering
Hyderabad, Telangana

Skills

  • Last-mile management
  • 3PL and vendor oversight
  • Fulfillment operations
  • Performance monitoring
  • Data analysis
  • Advanced Excel proficiency
  • Power BI reporting
  • Route optimization
  • Asset tracking
  • Process enhancement
  • Rider management
  • COD reconciliation
  • Workforce planning
  • KPI tracking
  • Real-time supervision

Languages

English
Advanced
Urdu
Fluent
Hindi
Fluent
Telugu
Fluent
Arabic
Beginner

Timeline

Operation Team Lead

Amazon Dark Store
2025.12 - Current

Operations Associate–Rider Supply

Deliveroo
2023.11 - 2025.09

Operations Executive

Flipkart
2021.04 - 2023.09

Bachelor of Commerce - Computer Applications

Kakatiya University

MBA - Logistics & Supply Chain Management

Malla Reddy College of Engineering
MOHAMMAD ADNAN SAMEER