Sourabh Tanwar
Operations Team Lead
Mohali
Summary
Dynamic operations leader with a proven track record at Panther Interstate Carriers, excelling in logistics management and workforce planning. Expert in process improvement, I enhanced dispatch efficiency, reducing idle time significantly. Adept at data analysis and team coaching, I drive operational excellence through strategic insights and effective communication.
Positive and solution-focused with knack for leading teams to success. Understands critical operations management principles and proficient in process optimization and resource allocation. Committed to driving team performance and achieving operational excellence.
Overview
4
4
years of professional experience
Work History
Operation Team Lead
Panther Interstate Carriers
02.2025 - Current
- Personnel Management: Supervising a team of dispatchers and coordinators, providing coaching, and conducting performance reviews to ensure KPIs are met.
- Workflow Delegation: Distributing daily tasks and load assignments among the team to balance workload and prevent burnout.
- Training & Onboarding: Leading the training process for new hires on internal protocols, safety standards, and software systems.
- Process Improvement: Identifying bottlenecks in the dispatch workflow and implementing strategies to reduce "empty miles" or idle time.
- Dashboard Development: Building and maintaining advanced Smartsheet dashboards to provide real-time visibility into fleet performance for upper management. Reporting: Analyzing weekly and monthly logistics data to identify trends, such as recurring delivery delays or high-performing routes.
Dispatch Coordinator
Uno Minda
12.2023 - 02.2025
- Coordinated daily dispatch operations to ensure timely delivery of products.
- Managed communication between suppliers and logistics teams to streamline processes.
- Utilized dispatch software to track shipments and optimize routing efficiency.
- Developed standard operating procedures for improved workflow consistency.
Planning Analyst
Micro Turners Group
06.2022 - 12.2023
- Analyzed data trends to support strategic planning initiatives and optimize operational efficiency.
- Developed comprehensive reports to provide actionable insights for management decision-making processes.
- Collaborated with cross-functional teams to enhance forecasting accuracy and streamline planning activities.
- Implemented process improvements that increased the reliability of data used in supply chain analysis.
- Designed and maintained dashboards for real-time tracking of key performance indicators (KPIs).
Education
Bachelor of Commerce - Business Management
Chaudhary Bansi Lal University
Bhiwani, HR08-2023
Computer Training Program - Computer And Information Sciences
Newtech Institute of Computer Education
Bhiwani08-2021
Skills
Operations management
Logistics management
Workforce planning
Forecasting
Process improvement
Operational excellence
Documentation
Timeline
Operation Team Lead
Panther Interstate Carriers
02.2025 - Current
Dispatch Coordinator
Uno Minda
12.2023 - 02.2025
Planning Analyst
Micro Turners Group
06.2022 - 12.2023
Bachelor of Commerce - Business Management
Chaudhary Bansi Lal University
Computer Training Program - Computer And Information Sciences
Newtech Institute of Computer Education