MOHAMMAD ARHAM
Kanpur
Summary
To build my career with a rapidly growing enterprise. Adapt and high-speed thinker with around 2 years of internship / part-time work experience in marketing & operations. I desire to work in challenging and professional environment to grow my professional career in parallel with the growth of the company.
Overview
4
4
years of professional experience
Work History
Retail Intern
Lulu India Shopping Mall Pvt.Ltd.
10.2023 - 11.2023
- Worked in various departments of Lulu mall such as Customer support desk, Lulu fashion, Lulu connect
- Calculated pricing, applied discounts and collected payments to process transactions.
- Bagged or packaged purchases and wrapped gifts.
- Engaged with customers and recommended products based on needs and requests.
Job Based Intern
SRM Motors Pvt.Ltd. Lucknow
04.2023 - 08.2023
- Conducted research on Consumer Buying Behavior
- Supported various program activities, assisting with administrative tasks.
- Worked with team members to promote great customer service and pleasant work environment
- Identified needs of customers promptly and efficiently.
Sales Associate
Northshore LLC
Kanpur
09.2021 - 02.2022
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered incoming telephone calls to provide store, products and services information.
Operation Executive
Allies Interactive
10.2019 - 09.2020
- Managed day-to-day operations of DRGx crypto platform for online trading activities.
- Created and updated operational documents and database records.
- Responded to customer FAQs, resolved product queries, and enhanced overall experience.
Education
MBA - Marketing Management And Research
Integral University
Lucknow, India 06-2024
Bachelor of Commerce - Business Management
CSJM University
Kanpur, India07-2022
Intermediate - PCM
United Public School
Kanpur, India05-2019
High School - PCM
United Public School
Kanpur, India 05-2017
Skills
- Ability to assist in developing marketing strategies and campaign plans
- Assist in building and executing marketing plans
- Maintaining marketing database and Customer Relationship Management (CRM) systems
- Manage marketing budgets using available tools eg Excel, Access, etc
- Proficient with IT tools including MS-Word, Excel, PowerPoint, Google Sheet, etc
- Empathic listener and persuasive speaker
Affiliations
Playing Football, Travelling, Cooking
Languages
English
First Language
Hindi
Advanced (C1)
C1
Timeline
Retail Intern
Lulu India Shopping Mall Pvt.Ltd.
10.2023 - 11.2023
Job Based Intern
SRM Motors Pvt.Ltd. Lucknow
04.2023 - 08.2023
Sales Associate
Northshore LLC
09.2021 - 02.2022
Operation Executive
Allies Interactive
10.2019 - 09.2020
MBA - Marketing Management And Research
Integral University
Bachelor of Commerce - Business Management
CSJM University
Intermediate - PCM
United Public School
High School - PCM
United Public School
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