Mohammad Fahad
New Delhi
Summary
Sales executive with track record of successful sales closures and effective client onboarding. Expertise in pipeline management and after-sales support, leading to improved client experiences and retention rates. Demonstrated ability to build strong relationships that drive business growth.
Overview
4
4
years of professional experience
Work History
Senior Sales Executive
Teleperformance - Microsoft
Gurugram
06.2025 - Current
- Prospected potential clients and executed structured outreach campaigns.
- Converted qualified leads and supported the end-to-end sales journey.
- Coordinated documentation, raised purchase orders, and aligned internal teams for timely closures.
- Applied BANT qualification (Budget, Authority, Need, Timeline) to assess buyer readiness.
Sales Executive
Tech Mahindra - Klarna
Noida
01.2025 - 04.2025
- Converted free subscription plans to paid ones, with detailed inights and competetive comparison.
- Managed financial service tickets and resolved customer concerns regarding banking transactions and product payments.
- Supported clients with EMI plan understanding, eligibility checks, and payment clarifications.
- Developed strong communication and advisory skills relevant to assisting inventory and product procurement.
Sales Executive
Concentrix - Amazon Pay
Gurugram
07.2021 - 08.2024
- Qualified and nurture inbound and outbound leads to support consistent pipeline growth.
- Onboarded new clients and guided them through subscription plans and packages.
- Managed key accounts with a focus on long-term engagement and retention.
- Delivered exceptional after-sales support, resulting in client retention and loyalty.
Education
BBA - Business Administration
Jamia Millia Islamia
New Delhi 04-2021
Skills
- Sales Closure
- Client On-boarding
- Salesforce/Microsoft Dynamics CRM
- Relationship building
- Pipeline management
- Client Acquisition
- Client Engagement
- End Customer Support
- After-sales Support
- Account Management
Timeline
Senior Sales Executive
Teleperformance - Microsoft
06.2025 - Current
Sales Executive
Tech Mahindra - Klarna
01.2025 - 04.2025
Sales Executive
Concentrix - Amazon Pay
07.2021 - 08.2024
BBA - Business Administration
Jamia Millia Islamia