Summary
Overview
Work History
Education
Skills
Certification
Languages
Training And Workshops Attended
Personal Information
Interests
Timeline
Generic
Mohammad Rashid

Mohammad Rashid

Gurgaon,HR

Summary

Dedicated and customer-focused with extensive experience in providing exceptional service and resolving complex customer issues in Logistics, Cargo and Facility Management . Seeking a challenging role where I can utilize my skills and expertise to contribute to the success of a dynamic day-to-day administrative activities in coordination with internal/external departments for smoothen business operations.Proficient in in providing air cargo and logistics training.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cargo & Logistics Associate Trainer

GMR Varalakshmi Foundation
07.2025 - Current

Designed and facilitated training programs for students on topics including ramp safety, loading and unloading procedures, and secure handling of special cargo.


Collaborated with operations management to identify training needs and develop solutions to improve operational efficiency and compliance.


Developed and updated training materials, manuals, and online modules to reflect changes in industry regulations and company policy.


Conducting regular assessment for students and also helping them to get placed with good job opportunity.



Service Agent- Cargo Operations

DNATA
02.2018 - 06.2024
  • Policies and Procedures: Applies departmental policies, processes, procedures in day-to-day operations adapting to any changes in established standards and procedures.
  • Implements day-to-day operations assigned and ensure compliance with established standards and procedures.
  • Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
  • Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviors and follows up on corrective actions.
  • Carries out all activities assigned to updating and documentation in Imports and Export counters ensuring activities are completed efficiently and in compliance with procedures.
  • Carries out dangerous goods and other mandatory/SOP related checks to ensure handling is in line with regulations, ensures other operational units and support department are provided with accurate and timely information when requested.
  • Management Information/Reporting: Recruitment MIS, Employees MIS, ERP, One Cargo, Sky Plus etc.
  • Managing the entire dispatching of cargo and provide timely dispatch details to customers Airlines.
  • Coordinate with various internal teams such as Billing, Warehouse, and Transportation to execute the dispatch.

Facility Coordinator cum Admin

SERVE-U
12.2015 - 11.2017
  • Assisted Facilities Manager in all aspects of project, implementation, including materials procurement, contract.
  • Taking care of Policies, Presentation, travel arrangements, and accommodation of Management necessary department.
  • Accountability for hiring the candidates, coordinating with cross-functional departmental heads for assessing their manpower requirements.
  • Tracking Attendance & Prepare Payrolls monthly and aligned them with budget for Audit.
  • Associating with new vendors & coordinating with them for accomplishing the desired supplies.
  • Preparation and scheduling of facilities, applying available resources.
  • Physical condition and personnel to achieve safe, clean and functional environment.
  • Served as a point of contact for internal and external customers seeking support and information.
  • Managed minor appliance issues and scheduled repairs as deposits and record keeping.
  • Arranged office conferences for company employees and guests, Preparing Procurement list and preparing Invoices.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client needed.
  • Maintained primary relationship accountability for clients, overall service responsibility and client satisfaction to maximize profitability of client relationship.


Cargo Agent - Logistic & Operations

Emirates Airlines
09.2013 - 09.2015
  • Performed acceptance, build up and break down of cargo.
  • ACCEPTANCE : Accepting physical cargo from shipper,reviewing documents and physical package.
  • BUILD UP: Building ULD according to procedure mentioned in load plan and ensuring safe loading and movement of ULD to respective carriers, also handling special cargo.
  • BREAKDOWN: Segregation of cargo as per manifest and giving proper and safe location.
  • Updating the operations, maintenance of records & preparing MIS report.
  • Experienced in coordinating in cargo shipments and ensuring delivery in timely manner.
  • Proven ability to work in fast paced environment and handle multiple task simultaneously.
  • Skilled in cargo loading & unloading as well as securing load on ULDs.

Education

MBA - MBA in Finance & Marketing

SSMIMR Collage
Pune, India
07-2013

Bachelor's in commerce - B.COM

Tolani Collage of Commerce
Mumbai, India
07-2011

Skills

  • Proficient in cargo operations
  • Efficient load planning
  • Safety compliance in DGR
  • Inventory control
  • Client relationship management
  • Counseling
  • Training & Development

Certification

IATA Dangerous Goods CAT-6 Licence


Languages

English
Hindi

Training And Workshops Attended

  • Sharekhan Ltd. (Broker Firm), Investment Avenues, 2012-05-01, 2012-07-31
  • Completed Various ongoing training in the areas of handling dangerous goods, Customer handling workshops, Software adaptation training, Logistic management and Cargo Handling.

Personal Information

  • Date of Birth: 1989-07-05
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Interests

  • Travelling
  • Surfing the Net

Timeline

Cargo & Logistics Associate Trainer

GMR Varalakshmi Foundation
07.2025 - Current

Service Agent- Cargo Operations

DNATA
02.2018 - 06.2024

Facility Coordinator cum Admin

SERVE-U
12.2015 - 11.2017

Cargo Agent - Logistic & Operations

Emirates Airlines
09.2013 - 09.2015

MBA - MBA in Finance & Marketing

SSMIMR Collage

Bachelor's in commerce - B.COM

Tolani Collage of Commerce
Mohammad Rashid