Mohammad Yamin
People Tech Leader | People Systems and Data Governance | People Operations
Summary
HR Operations and People Services professional with 12+ years of experience supporting large, global organizations across Employee Lifecycle, HR data management, shared services, and HR systems. Strong background in managing transitions, ensuring compliance across countries, improving HR processes, and leading teams responsible for data accuracy and service delivery. Strong partner to HR, IT, and business leaders in enabling data-led decision making, operational excellence, and scalable people processes.
Overview
12
12
years of professional experience
Work History
Sr Manager, HRIS
Arcadia Energy
10.2023 - Current
- Developed and implemented HR data standards, governance frameworks, and data quality controls aligned with enterprise data governance policies.
- Partnered closely with IT, Security (Infosec), and HR COEs to align HR data practices with enterprise architecture and compliance requirements.
- Led end-to-end Workday implementation, including discovery sessions with HR stakeholders, requirement documentation, functional design, configuration, testing, and go-live support.
- Developed proof-of-concept configurations to demonstrate Workday functionality and validate business requirements prior to deployment.
- Ensured Workday configurations complied with local and country-specific requirements, partnering closely with HR and Technology teams.
- Owned configuration testing and UAT, partnering with HRIS and technical teams to validate end-to-end processes and ensure deployment readiness.
- Act as person-in-charge for HR operations and system transitions, working closely with HR COEs and stakeholders across countries to ensure smooth handover and continuity.
- Govern end to end employee life cycle processes, ensuring data accuracy, compliance with local and global policies.
- Partnered with COEs/stakeholders to support UAT for system changes, validating end-to-end HR processes before release.
- Identified and implemented process improvements, eliminating redundant steps and improving turnaround times for HR transactions.
- Led and mentored HRIS operations team, setting goals, managing workload distribution, and conducting regular one-on-one coaching sessions.
- Led Workday release cycles, supporting impact analysis, testing, deployment, and stabilization of new functionality.
- Developed and tracked SLAs and service metrics, preparing monthly and ad-hoc operational reports for leadership review.
- Served as an escalation point for complex HR operations issues, ensuring timely resolution and clear communication with stakeholders.
- Coordinated internal training logistics, including vendor engagement, scheduling, attendance tracking, and documentation.
Lead, HRIS AMS
Alcon Laboratories
09.2022 - 10.2023
- Set up and stabilised a global HRIS shared services team, supporting HR operations and ELC activities across regions.
- Planned and executed the transition of HRIS and data management work from multiple countries into a centralised delivery model.
- Led global HRIS AMS operations covering hire-to-retire data processes, ensuring end-to-end data accuracy and SLA adherence.
- Established governance frameworks, including intake processes, SLAs, quality checks, and escalation mechanisms.
- Consolidated multiple local HR tools into Workday, simplifying HR operations and improving data consistency.
- Led audit and compliance activities for external vendors, partnering with Deloitte and PwC to support access reviews and control validation.
- Built operational reports and dashboards to monitor service performance, data accuracy, and backlog trends.
- Provided training and guidance to HR and People Services teams on data management best practices.
Manager II - People Systems Products
Better
09.2021 - 09.2022
- Led cross-functional People Systems initiatives, partnering with global stakeholders across Payroll, HR Operations, Compensation & Benefits, and Recruiting to define requirements and deliver solutions.
- Acted as project and product lead, driving roadmaps, prioritization, timelines, and end-to-end delivery across regions.
- Designed, developed, and deployed solutions leveraging Workday, Greenhouse, and Salesforce, enabling automation and improved employee and recruiter experiences.
- Translated complex technical concepts into clear, actionable insights for non-technical stakeholders, supporting informed decision-making and adoption.
- Applied user stories, use cases, and benefits analysis to quantify business impact, improve processes, and ensure operational readiness for change.
- Managed project execution and risk, ensuring on-time delivery, stakeholder alignment, and successful closure of initiatives.
Manager, Global HR Ops
Expedia Group
12.2017 - 09.2021
- Played a key role in establishing the Global HR Operations Hub in Gurgaon for Expedia Group.
- Led teams through the transition of Global HR Operations, ensuring smooth process migration and continuity.
- Managed global HR Ops teams, driving operational excellence and SLA compliance.
- Owned end-to-end process execution across hire-to-retire, benefits, and organizational changes.
- Developed and implemented SOPs, metrics, and scorecards to elevate service delivery and operational efficiency.
- Led cross-regional transitions, scaling operations while mitigating risk and ensuring business continuity.
- Supported strategic Workday configurations across job architecture, organizational design, and recruiting workflows.
- Partnered with stakeholders to ensure platform scalability and alignment with evolving business needs.
Sr Delivery Specialist (HRSS)
Aon Hewitt
05.2014 - 12.2017
- Provided strategic support for Workday HCM processes, recruiting workflows, and EIB integrations.
- Developed performance management solutions and conducted root cause analysis to resolve client escalations.
- Performed regular quality audits to maintain 100% adherence to defined standards.
- Reviewed and updated SOPs on an ongoing basis to reflect process and policy changes.
- Monitored SLA and TAT performance through daily reporting and analysis.
Education
MA - Psychology
PGDM - Human Resource
BA - Sociology
Skills
- HR Data Governance & Standards
- HR Shared Services & Transitions
- Workday HCM & People Systems
- Employee Data Management
- HR Dashboards and Executive Reporting
- Stakeholder management
- Process Improvement & Operational Excellence
- HR Compliance
- SLA & Service Performance Management
- Process Improvement & Documentation
Timeline
Sr Manager, HRIS
Arcadia Energy
10.2023 - Current
Lead, HRIS AMS
Alcon Laboratories
09.2022 - 10.2023
Manager II - People Systems Products
Better
09.2021 - 09.2022
Manager, Global HR Ops
Expedia Group
12.2017 - 09.2021
Sr Delivery Specialist (HRSS)
Aon Hewitt
05.2014 - 12.2017