MOHAMMAD SHAMON
KOTTAYAM
Summary
Seeking a suitable position where my experience and knowledge would be fully utilized in a career opportunity, and to reach great heights. As a self-motivated person, I have the intention to serve any esteemed organization with utmost sincerity that offers challenges to accomplish missions and achieve set goals with optimum perfection. I aim to build a career as a professional based on my 11 years and 2 months of UAE experience.
Overview
13
13
years of professional experience
Work History
Area Sales Manager
Simpolo
Ernakulam
01.2023 - Current
- Sales Strategy Development: Planned and executed sales strategies while analyzing market trends and customer needs.
- Team Management: Led and trained a high-performing sales team to enhance performance and meet targets.
- Client Relationships: Maintained strong client relationships to ensure satisfaction and identify new business opportunities.
- Performance Analysis: Analyzed sales data to find improvement areas and generated reports for management.
- Collaboration: Coordinated with marketing and customer service to develop promotions and manage daily sales operations.
E-commerce Operation In-charge
Al Ain Co-Coop
12.2021 - 01.2023
- Project manager.
- Experienced in various eCommerce platforms, including Martjack, Hybris, and Slack.
- Skilled in pitching ideas to enhance operations and technology.
- Proficient in planning, engagement, execution, supervision, analysis, and reporting.
- Ensures operations are executed efficiently and cost-effectively.
E-commerce Operations & Buyer
Lulu Group International
09.2017 - 12.2021
- Company Overview: UAE
- Collaborated as a team player, providing training and development to enhance business performance.
- Maintained and organized sales reports to inform buying decisions and optimize product offerings.
- Developed new product ranges and promotional materials, ensuring timely launches and effective merchandising.
- Conducted thorough testing of website functionality for new releases to ensure optimal performance.
- Analyzed customer preferences and market trends to maximize profitability and meet sales targets.
E-commerce Coordinator
Lulu Group International
AUH
10.2014 - 09.2017
- Company Overview: AUH
- Ensure all orders are being delivered on time, ensure the quality of products, and hand They over to the customers on time without any mistakes
- Manage and coordinate all e-commerce operations in the fulfillment center to the customer
- Manage the eCommerce operations in compliance established by the company
- Monitor sales performance and optimize promotional activities to increase sales
- Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
- Inspect deliveries for damage or discrepancies and report those to account for reimbursements and record keeping
- Manage e-commerce customer service support through effective and timely use of email, Live Chat, Phone, walk-in customer support, and social media
- Support the Wholesale channel in purchase order submission, ongoing customer service support, And relaying prospect information to the sales team
- AUH
Buyer
Lulu Group International
06.2013 - 10.2014
- Achieved maximum departmental results by developing and implementing budgets and sales objectives aligned with organizational goals.
- Negotiated favorable pricing and quality terms with suppliers while building strong vendor relationships.
- Maintained accurate financial records and analyzed reports to keep vendor files up to date.
- Selected products that align with customer demand and sales goals to optimize margins.
- Ensured optimal inventory levels by analyzing sales data, anticipating seasonal trends, and adjusting product mixes accordingly.
IT Support
Lulu Group International
08.2011 - 06.2013
- Keep computer systems running smoothly
- Install and configure computer hardware operating and applications
- Monitor and maintain computer systems and networks
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Set up new users' accounts and profiles and deal with password issues
- Priorities and manage many open cases at one time
- Test and evaluate innovative technology
Education
Human resource management -
Indian school of business management
12.2018
Pre-degree -
Under by government of Kerala
03.2005
S.S.L.C -
Under by government of Kerala
03.2003
Skills
- E-Commerce & Digital Marketing: Expertise in e-commerce platforms (SAP, Hybris, Martjack) and digital marketing strategies
- Team Leadership & Development: Strong leadership and team-building capabilities, with a focus on training and motivation
- Vendor & Relationship Management: Skilled in vendor negotiations, contract management, and maintaining strong partnerships
- Product Management: Proficient in product merchandising, trend assessment, and inventory control to meet customer demand
- Analytical Skills: Experienced in product performance analysis, business intelligence, and market trend evaluation
- Technology Proficiency: Familiar with tools like Jira, Smart Edit, FileZilla, Sublime, Firebase, Twilio, and CRM systems (MS Office, Excel, PowerPoint)
- Interpersonal Skills: Strong communication, self-discipline, and efficiency under deadlines, with a capacity for fast learning and adaptability
Personal Information
- Passport Number: S3653560
- Date of Birth: 05/30/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Malayalam
- Tamil
Disclaimer
I hereby declare that the above-mentioned details are true to the best of my belief and knowledge.
Timeline
Area Sales Manager
Simpolo
01.2023 - Current
E-commerce Operation In-charge
Al Ain Co-Coop
12.2021 - 01.2023
E-commerce Operations & Buyer
Lulu Group International
09.2017 - 12.2021
E-commerce Coordinator
Lulu Group International
10.2014 - 09.2017
Buyer
Lulu Group International
06.2013 - 10.2014
IT Support
Lulu Group International
08.2011 - 06.2013
Human resource management -
Indian school of business management
Pre-degree -
Under by government of Kerala
S.S.L.C -
Under by government of Kerala
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