Summary
Overview
Work History
Education
Skills
Timeline
Generic

MOHAMMED AZAM TANWAR

Mumbai

Summary

Detail-oriented Collections Manager familiar with regulatory and guidelines addressing collections procedures. Establishes effective department workflow and maximizes employee compliance, productivity and success in resolving payment issues.

Overview

14
14
years of professional experience

Work History

Senior Area Manager

Bajaj Finance
10.2024 - Current
  • Company Overview: Working in Digital Collection Vertical.
  • Ensured efficient collections and recoveries through the development of procedures in line with risk policies, driving continuous process improvements.
  • Implemented terms of credit for new clients to manage timely payments and avoid defaults.
  • Quantified debtor balances to avoid late payments and bad debt, attaining financial ability objectives.
  • Audited existing accounts in system to detect fraud and discrepancies and validate authenticity.
  • Executed procedures and policies to facilitate timely payments, maintaining high level of customer retention.
  • Supported client acquisition by determining staff members provide support and excellent customer service.
  • Led and managed collections team members through a variety of motivational techniques, minimizing arrears and write-offs.
  • Working in Digital Collection Vertical.

Area Manager

Bajaj Finance
10.2022 - 09.2024
  • Company Overview: Join as Area Manager in Digital Collection Vertical.
  • Join as Area Manager in Digital Collection Vertical.

Senior Assistant Manager

Bajaj Finance
09.2021 - 09.2022
  • Company Overview: Promoted as Senior Assistant Manager in Personal loan Department.
  • Promoted as Senior Assistant Manager in Personal loan Department.

Assistant Manager

Bajaj Finserv Ltd
03.2019 - 08.2021
  • Company Overview: Join as Assistant Manager in Personal loan Department.
  • Join as Assistant Manager in Personal loan Department.

Process Associate Manager

Tata Consultancy Services
03.2015 - 02.2019
  • Company Overview: Handling CITI BANK Credit card X Bucket Portfolio for 3.5 Years.
  • Handling CITI BANK Credit card X Bucket Portfolio for 3.5 Years.

Process Associate Manager

RMS Credit Solutions Pvt Ltd
03.2013 - 02.2015
  • Company Overview: Handling 2 Years.
  • Handling 2 Years.

Team Leader

Laser Tron Enterprises Pvt Ltd
03.2011 - 02.2013
  • Company Overview: Team Leader for 2 years.
  • Team Leader for 2 years.

Education

TYBCOM -

SWARAN MUKTH SHIKSHAPEETH
Punjab
06.2018

HSC -

MAHARASHTRA BORAD
Maharashtra
03.2005

SSC -

MAHARASHTRA BORAD
Maharashtra
03.2003

Skills

  • Debt recovery
  • Data interpretation
  • Team management
  • Month-end close management
  • Performance Strategies
  • Managing Defaults
  • Past Due Balance Management
  • Microsoft Excel
  • Collection Calls
  • Lead Collection
  • Monitoring Processes
  • Customer Service Management
  • Call Escalation
  • Vendor implements

Timeline

Senior Area Manager

Bajaj Finance
10.2024 - Current

Area Manager

Bajaj Finance
10.2022 - 09.2024

Senior Assistant Manager

Bajaj Finance
09.2021 - 09.2022

Assistant Manager

Bajaj Finserv Ltd
03.2019 - 08.2021

Process Associate Manager

Tata Consultancy Services
03.2015 - 02.2019

Process Associate Manager

RMS Credit Solutions Pvt Ltd
03.2013 - 02.2015

Team Leader

Laser Tron Enterprises Pvt Ltd
03.2011 - 02.2013

TYBCOM -

SWARAN MUKTH SHIKSHAPEETH

HSC -

MAHARASHTRA BORAD

SSC -

MAHARASHTRA BORAD
MOHAMMED AZAM TANWAR