Mohammed Faisal
Hyderabad
Summary
Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace.
Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
Certification
Work History
Customer Service Executive
Amazon
Hyderabad
09.2023 - 02.2024
- Mentored junior team members and managed employee relationships.
- Provided customer service support to clients via phone, email, and chat.
- Collaborated with other departments to ensure customer satisfaction.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
- Developed strategies to improve customer satisfaction ratings through process improvements.
Volunteer Activities Coordinator
Zomaland by Zomato
Hyderabad
01.2024 - 01.2024
- Organized and coordinated volunteer activities in accordance with organizational objectives.
- Planned special events such as fundraisers, community service initiatives.
- Scheduled and coordinated events and activities.
Education
Bachelor of Business Administration - Finance
St.joseph Degree College
Hyderabad, India09-2022
Intermediate - MPC
Deccan's Chaitanya Junior College
Hyderabad, India06-2018
SAP MM -
Avina Technologies
Hyderabad, India09-2022
Skills
- Capable of using MS Word, MS Excel, MS PowerPoint
- Attentive Listening and Effective Oral Communication Skills
- Great at Problem Solving
- Self-motivated and Hard working
Certification
- SAP MM
Affiliations
- I have had an entrepreneurial mindset from early on , In college i combined my love of food with my entrepreneurial zeal and sold Indian delicacies at college-organized fair. The event was a huge success with my food being completely sold out in the first of the event itself.
- Participated in Under-16 and Under -18 Inter-school district cricket tournament and was awarded as Best bowler of the tournament.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
Telugu
Upper Intermediate (B2)
B2
Timeline
Volunteer Activities Coordinator
Zomaland by Zomato
01.2024 - 01.2024
Customer Service Executive
Amazon
09.2023 - 02.2024
Bachelor of Business Administration - Finance
St.joseph Degree College
Intermediate - MPC
Deccan's Chaitanya Junior College
SAP MM -
Avina Technologies
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