Mohammed Ghouse
Bangalore
Summary
Proven leader with a track record at Amazon, I excel in strategic planning and effective communication, enhancing team performance and efficiency. Spearheaded initiatives that boosted accuracy by 1.43% and increased graduation rates, showcasing strong analytical and mentoring capabilities. Achieved top site performance through innovative training and collaboration.
Overview
3
3
years of professional experience
Work History
Short Term Manager (ML Data Associate II)
Amazon
Bangalore
09.2023 - Current
- Led a team of 20-25 employees in implementing new strategies, resulting in an increase in overall accuracy by 1.43%, from 97.25% to 98.68% within 2 weeks.
- Developed and executed a comprehensive nesting program for new hires, resulting in a 20% increase in overall graduation rate
- Managed daily operations and streamlined processes to improve efficiency, leading to an exceptional result which are cost-efficient and also increased the productivity
- Collaborated with cross-functional teams to launch a successful training sessions and modules for new hires, resulting in a 3% decrease in attrition rate.
- Led the break adherence project, transforming the site’s performance from struggling to meet a 90% target to achieving and maintaining the No. 1 position for the last four months.
- Took the initiative to conduct open office hours and shared best practices, enhancing cross-team collaboration and setting new site standards for performance excellence.
Subject Matter Expert
Amazon
Bangalore
01.2022 - 08.2023
- Managed teams of 6-8 Associates, overseeing their performance, providing coaching and feedback, and fostering a positive work environment.
- Achieved above 80% graduation rate for 4 teams in nesting, including two instances of 100% graduation rate.
- Worked closely with managers in production, handling spans, and conducting data deep dives to analyze root causes of low performance.
- Demonstrated strong analytical abilities in identifying performance issues and implementing effective solutions.
Education
BCA -
Mountain View College
01.2020
PUC - Statistics
St. Martha's College
01.2017
Skills
- Strong leadership
- Effective communication
- Deep Dive
- Strategic Planning
- Training and mentoring
- Performance reporting
- Incidents management
- Superb time management skills
Languages
- English
- Kannada
- Hindi
Affiliations
- Participated in Amazon Global Month of Volunteering
- Part of the team to spread awareness about breast cancer.
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Dakani
Advanced (C1)
C1
References
References available upon request.
Timeline
Short Term Manager (ML Data Associate II)
Amazon
09.2023 - Current
Subject Matter Expert
Amazon
01.2022 - 08.2023
BCA -
Mountain View College
PUC - Statistics
St. Martha's College
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