Mohammed Sameer

Achievements in Diageo

• Handled the transition of an offsite project for European Partner Markets with successful implementation from Romania to India.
• Acted to minimize price discrepancies at various levels.
• Discovered more efficient and simpler methods for managing annual price increases and discount allocations.
• Standardization of cash postings for Cash application which resulted in increasing the number of automatic cash postings.
• Implemented a strategic plan in terms of reporting Customer Ageing report which resulted to saving 5 hrs at a minimum.
• Handled an inter-org project and undertook clearing of highly aged backlogs resulting from Sales force Price Claims and House Accounts that aged back to 3 years for Australian market and cleared them in a time span of 3 months.

Functional Responsibilities:

• Familiar with calculation and submission of price setups for new product listings, free samples, mix displays and replacement product pricing in accordance with SLA.
• Handling accurate and timely discount setups for eligible customers in line with the company’s agreements.
• Calculation of yearly price increases for products and communicating them to direct customers which was a sensitive activity.
• Sales Force - Handling pricing disputes raised by customer and found ways to minimize them which resulted effectively.
• Managed pricing data for all European customer markets with accuracy and promptness which resulted in minimal price fallouts.
• Invoice validations as per books and SAP, analyzing SAP generated price setups to ensure accurate invoicing.
• Submission of listing forms for new products.
• Supported the commercial heads with the analyzed data to monitor the incompliant, products sold below the market value in accordance to pricing policies..
• Monthly and Quarterly Rebate settlement to customers and audit until credit notes issued.
• Stake holder management, conducted timely meetings with stake holders to address the level of dependency and highlight the critical areas to prioritize.
• Conducted process training and assessments when required based on experience and skill.
• Maintained audit co-ordination with Risk and Compliance team
• Thorough with all the SAP conditions related to pricing
• Preparing and reviewing DTPs by performing necessary changes and ensuring the documents are modified as per Governance.
• Conducting RnR and Fun activities to the team.

Functional Responsibilities:

• Brief knowledge of all the region/company’s Cash application, Credit Control Regulations, Reporting, Refunds and customer clearing procedures.
• Versed with various daily, weekly, and monthly reports such as Unallocated cash, Customer invoice clearings, GL level reconciliations and Customer collections & ageing.
• Extensive knowledge on preparing the GL Reconciliations.
• Preparing and reviewing DTPs by performing necessary changes and ensuring the documents are modified if any changes as per Governance.
• Acting as an upper hand to the lead while managing a team of four people working for a major market, taking over certain reports and maintaining the escalations pattern when necessary.
• Core member of the ideation team for OTC Tower.
• Key person to train and upskill all the other new joiners in the team.

Achievements at HPE

• Streamlined the simplification of extracting the bank statement in SAP which made it easier to locate the invoices paid and mentioned by customer which resulted to increase the process’s First pass rate.
• Had been part of all organizational splits occurred at HPE, resulted in creation of new portfolios at each split which led to testing and standardization of newer accounts and processes at highly stressed environment and definite timelines.
• Came up with a refund procedure that involved the two main parties bank accounts, company’s and remitter reducing the refund TAT.

Functional Responsibilities:

• Processing Bank Statements - Cash Applications and Customer clearing activities
• Billing documents – Tracking bills stuck and accounting them.
• Creating and cancellation of Manual Invoices.
• Reporting weekly and monthly progress reports to manager.
• Handling Direct Debits.

Functional Responsibilities:

• Handling clients and customer refund disputes
• Validation and followup on unresolved and fraudulent orders
• Worked with both voice and non-voice-based activities.