MOHAMMED SHIBAN
Chikmagalur
Summary
Veteran professional with many years of experience. Developed company goals in collaboration with managers and executives, providing strategies for company relationships with clients and employees to optimize productivity and maximize revenues. Interfaced with clientele to understand needs and achieve total customer satisfaction. Disciplined professional leading team members to new heights in performance.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Store Manager
Sando Witch
11.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Senior Supervisor
Pappa Roti Cafe
02.2023 - 07.2025
- Lead daily café operations ensuring excellent customer service and team efficiency.
- Manage and train staff, oversee shift schedules, and resolve customer issues promptly.
- Monitor inventory, reduce waste, and maintain hygiene standards.
- Under my supervision, the outlet has consistently achieved top sales and profit for 1.3 years.
- Supervised daily operations ensuring efficient service and customer satisfaction.
Brand Promoter
Retail fiesta private limited (cashify)
08.2022 - 02.2023
- Assisted in driving sales and maintaining service quality.
- Developed and maintained strong relationships with customers to enhance brand loyalty.
- Engaged customers through product demonstrations and promotions in retail environments.
- Provided feedback on customer preferences to improve product offerings and strategies.
- Monitored inventory levels and reported discrepancies for efficient stock management.
- Trained new team members on brand messaging and customer engagement techniques.
- Created content for social media, including posts, stories, and videos.
Brand Promoter
Xiaomi India private limited
07.2021 - 08.2022
- Engaged customers through product demonstrations and promotions in retail environments.
- Developed and maintained strong relationships with customers to enhance brand loyalty.
- Collaborated with the marketing team to execute promotional campaigns effectively.
- Monitored inventory levels and reported discrepancies for efficient stock management.
- Participated in brainstorming sessions for creative concepts for upcoming campaigns.
Sales Associate
STERLING INDIA PRIVATE LIMITED
06.2020 - 07.2021
- Delivered prompt and professional customer service.
- Matching targets and requirements.
- Maintained product displays and organized merchandise effectively.
- Assisted customers with product selection and inquiries.
- Managed inventory levels and conducted stock replenishment.
Education
12th Standard - Computer Science, Economics, Business Studies
Jilla Vakaligara Sanga Education Trust
Chikmagalur, Karnataka10th Standard - undefined
Vidya Bharathi International Trust and Educational Society
Chikmagalur, KarnatakaSkills
Team Management & Leadership
Customer Service Excellence
Restaurant Operations & Supervision
Staff Training & Development
Cash Handling & Billing
Inventory & Stock Management
Shift Scheduling & Coordination
Conflict Resolution
Health & Safety Compliance
Sales Performance & Profit Growth
Customer service
Team leadership
Inventory management
Marketing collaboration
Timeline
Store Manager
Sando Witch
11.2025 - Current
Senior Supervisor
Pappa Roti Cafe
02.2023 - 07.2025
Brand Promoter
Retail fiesta private limited (cashify)
08.2022 - 02.2023
Brand Promoter
Xiaomi India private limited
07.2021 - 08.2022
Sales Associate
STERLING INDIA PRIVATE LIMITED
06.2020 - 07.2021
12th Standard - Computer Science, Economics, Business Studies
Jilla Vakaligara Sanga Education Trust
10th Standard - undefined
Vidya Bharathi International Trust and Educational Society