Mohammed Shoukath

Client: Mashreq Bank, UAE.

• Liaised between client's financial crime specialists and employer's application developers for application remediation
• Managed core Agile ceremonies in team environments, facilitating Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. Worked with the Product Owner on artifacts such as the Product Backlog, Sprint Backlog, Sprint Burndown, and Release Burndown.
• Allocated resources to particular applications according to their technological proficiency.
• Collaborated with the assigned team during the intake and planning phase to review the application intake form and complexity calculator.
• Collaborated closely with the development team to address and rectify identified defects during the remediation phase.
• Assessed applications for cloud compatibility, identifying necessary modifications or updates during the migration phase.
• Administered cross-functional teams, including the financial crime compliance team, architects, tech leads, developers, and testers, to achieve project deliverables. Coordinated with global services and managers to implement project updates.

• Executed quality reviews weekly for multiple lines of business, including Transaction Monitoring and Client List Screening.
• Work in close partnership with the operations team and management team located in INDIA, APAC, and EMEA to ensure accurate, high-quality investigations that conform to internal procedures and regulatory requirements.
• Leading calibration meetings with India, APAC, and EMEA teams to advise on error trends and solutions.
• Providing feedback loop minutes to stakeholders and to the line team.
• Publishing Weekly and Monthly Metrics.
• Monthly metrics meeting with stakeholders.
• Reconciliation of share drive and test script.
• SPOC for Internal Trainings and Modules.
• Managing Managers' sign-offs sheet.
• Managed QA team, assigned tasks, monitored progress, provided guidance and feedback.

• Responsible for the live monitoring of payments and messages via the banks' OFAC filtering system to ensure all transactions are in compliance with OFAC regulations and AML policies.
• Blocking and rejecting transactions (OFAC and local sanctions),
• Reporting of true match, blocked, or rejected transactions (OFAC and local regulator).
• Perform screening of customer lists against OFAC SDNs, and prepare reports as needed.
• Mitigates operational and transactional risk through proactive measures, i.e. Being aware of various cut-off times, accurate processing, and verification of payments.

• Review and investigate all transaction alerts generated by the Transaction Monitoring System as per the defined policy and procedure.
• Narrate and report the case to the next level of investigation if any anomalous activity is found on the customer.
• Close the case if no anomalous activity is found on the account, with evidence.
• Request information from the branch if required to further proceed with the investigation.
• Regular update on procedures in accordance with the guidelines set by the Group and regulators.
• Supported the quality team for a month during the process migration.

• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked with cross-functional teams to achieve goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.