Mohammed Shezan Huzaif

- Conducted comprehensive assessments to identify areas for improvement in the company's existing business processes.
- Led initiatives to modernize systems by researching and evaluating new developments, and contemporary business practices.
- Presented concepts and results at meetings, effectively communicating proposed improvements and changes.
- Developed innovative ideas aligned with the demands and needs of the business, contributing to ongoing improvement efforts.

- Created and managed projects, overseeing their development from inception to completion.

- Collaborated with stakeholders and users to gather insights and feedback for process enhancements.
- Maintained close communication with senior management, partners, clients, and various departments to ensure alignment with organizational goals and objectives.

• Managed end-to-end credit and returns processes, ensuring timely resolution of customer queries.
• Reviewed and approved returns in compliance with company policies, to maintain financial accuracy.
• Coordinated with internal teams to resolve disputes and improve customer satisfaction.
• Monitored key metrics to minimize financial loss, and improve process efficiency.