Mohammed Aaquib Shariff
Bangalore
Summary
Results-driven Account Manager with over three years of experience in managing client relationships, driving business growth, and delivering tailored IT solutions in the cloud and data center domain. Adept at handling a diverse client portfolio, identifying upsell opportunities, and collaborating with cross-functional teams to ensure customer satisfaction. Proven ability to build trust, streamline processes, and exceed sales targets in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
UnitedLayer
Bangalore
02.2022 - Current
- Developed and executed strategic plans to penetrate new markets and acquire new clients.
- Created comprehensive reports on account performance and presented them to senior management.
- Provided technical support to customers when needed.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Conducted market research to identify potential customers.
- De-escalated customer interactions by providing alternative solutions to issues.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Collaborated with marketing teams to develop targeted campaigns for account acquisition and growth.
- Addressed customer questions and concerns regarding products and services.
Presales Engineer
UnitedLayer
Bangalore
01.2020 - 01.2022
- Collaborate with sales teams to assess client needs, and design tailored cloud and data center solutions.
- Prepare technical documentation, service order forms, and solution documents.
- Participate in discovery calls, PoCs, and product demos with prospects.
- Liaise with engineering and operations teams to confirm solution feasibility, technical compatibility, and implementation timelines.
- Support RFP/RFI processes with detailed solution write-ups, diagrams, and risk assessments.
Education
BBA - Human Resources Management
Rabindranath Tagore University
Bhopal, MPSkills
- CRM Tools (Salesforce, Microsoft Dynamics)
- Cloud and Data Center Solutions
- Change management
- Compliance requirements
- Upselling and cross-selling
- Client rapport
- Business development
- Preparing contracts
- Proposal and RFP handling
- Technical Consultation
Languages
English
First Language
Urdu
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Telugu
Beginner (A1)
A1
Certification
- CCBA
- Business Analysis with Excel
Affiliations
- Fencing - National Level
Timeline
Account Manager
UnitedLayer
02.2022 - Current
Presales Engineer
UnitedLayer
01.2020 - 01.2022
BBA - Human Resources Management
Rabindranath Tagore University
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