Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Hi, I’m
Mohammed Adnan Farooq
Bachelor in Business Administration
Summary
Overview
1
Certification
5
years of post-secondary education
Work History
Reliance Digital
Customer Relationship Intern
02.2024 - 02.2024
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
Education
Mangalore University Mangalore, India
BBA from Business Administration And Management
09.2021 - 07.2024
University Overview
- 7.78 GPA/CGPA
- Ranked 75% in Class
- CUSTOMER RELATIONSHIP MANAGEMENT PLANNING AND IMPLEMENTATION - Research Project
Vidyaniketan Pre University CollegeUdupi, India
High School Diploma
08.2017 - 06.2019
University Overview
- Completed College-level Coursework: Leadership, Vidyaniketan Pre University College
- Final Grade: 56%
- Member of Fraternity, 2019
Skills
Performance Tracking
Languages
English
Advanced (C1)
Arabic
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Certification
Customer Relationship Management, Reliance Digital- 2024
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Relationship Management, Reliance Digital- 2024
06-2024
Customer Relationship Intern
Reliance Digital
02.2024 - 02.2024
Mangalore University
BBA from Business Administration And Management
09.2021 - 07.2024
Vidyaniketan Pre University College
High School Diploma
08.2017 - 06.2019
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