Mohan Sundaram
Bengaluru
Summary
Dedicated Operations Manager and Sales Executive with over 3.5 years of thriving experience in the dynamic tourism industry. Demonstrated success in driving revenue growth for campaigns and company through collaborative teamwork and outstanding communication abilities. High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
5
5
years of professional experience
Work History
Sales Executive
Monkey Adventures LLC
04.2022 - Current
- Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Managed B2C and B2B sales for the Tanzania campaign, overseeing a team of 4-5 Sales and Operations executives. Achieved exceptional sales results, consistently meeting targets and exceeding expectations.
Business Development Associate
BYJU's - The Learning APP
11.2020 - 01.2021
- Managed the sales and marketing activities for E-learning products, specifically BYJU'S early learn and BYJU'S crash courses.
- Successfully connected with potential customers and effectively counseled students on the benefits of BYJU'S unique visual learning approach.
Operations Manager
Monkey Adventures LLC
06.2019 - 11.2020
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Successfully managed ground team operations and effectively coordinated interdisciplinary teams across Kenya, Tanzania, and Uganda
Education
Diploma - Product Management
Upgrad
Bengaluru, India11.2021
Bachelor of Engineering - Mechanical Engineering
SJB Institute of Technology
Bengaluru, India06.2019
Skills
- Operations
- Networking
- Strong Communication and Interpersonal Skills
- Sales Team Leadership
- Competitor Analysis
- Cross-selling techniques
- Sales expertise
- Delegation
Interests
- Badminton
- Travelling
- PC build
- Gaming
Languages
Tamil
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Executive
Monkey Adventures LLC
04.2022 - Current
Business Development Associate
BYJU's - The Learning APP
11.2020 - 01.2021
Operations Manager
Monkey Adventures LLC
06.2019 - 11.2020
Diploma - Product Management
Upgrad
Bachelor of Engineering - Mechanical Engineering
SJB Institute of Technology
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