Mohanasundaram V
Tirupur
Summary
Customer-focused and Results-oriented individual with a passion for continuous learning and delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes.
Overview
17
17
years of professional experience
Work History
Service Technician
SmartWorld Techno Centre
Erode
02.2013 - Current
1. Windows OS Installation
2. Assembling a New System
3. Servicing basic hardware issues in CPU
a. Handling issues in Motherboard (Troubleshooting internal system errors, maintaining internet connectivity), RAM, Hard Disk and SMPS
b. Replacing motherboard, RAM, hard disk, and SMPS.
4. Laptop Services
a. Handling issues in Motherboard (Troubleshooting internal system errors, maintaining internet connectivity),
RAM, SSD, HDD and Battery
b. Replacing Display, Motherboard, RAM, SSD, HDD, and Battery.
5. Printer Services
a. Handling issues in Laser Printers (Canon and HP)
b. Toner Services
Administrator
NetCafe Browsing Centre
Namakkal
11.2007 - 12.2012
1. Maintaining the Desktops (10 Nos) and Printer (3 Nos)
2. Project documentation (Printing and Binding)
Education
Master of Computer Applications -
Cherraan’s Arts Science College, Kangayam
Erode05-2007
Bachelor of Science - Computer Science
Kongunadu Arts And Science College
Coimbatore05-2004
HSC -
Central Higher Secondary School, A.Nagore
Pollachi05-2001
SSLC -
Government High School, Thippampalayam
Erode05-1999
Skills
- Technical Support
- Equipment Troubleshooting
- Installation and Repair
- Maintenance and repair
- Troubleshooting and diagnosis
- Customer Service
- Flexible and Adaptable
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Communication Address
Door No: 21F/2, APK Complex, Ayyasamy Colony, Kangayam - 638701
Timeline
Service Technician
SmartWorld Techno Centre
02.2013 - Current
Administrator
NetCafe Browsing Centre
11.2007 - 12.2012
Master of Computer Applications -
Cherraan’s Arts Science College, Kangayam
Bachelor of Science - Computer Science
Kongunadu Arts And Science College
HSC -
Central Higher Secondary School, A.Nagore
SSLC -
Government High School, Thippampalayam
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