MOHANAVIGNESH RAVICHANDRAN

Summary

Results-driven Business Development & Sales professional with 4.4 years of experience in driving revenue growth, client acquisition, and account management across B2B environments. Proven expertise in lead generation, sales lifecycle management, relationship building, market research, and closing deals. Strong ability to identify business opportunities, negotiate contracts, and collaborate with cross-functional teams to achieve organizational targets.

Overview

years of professional experience

Work History

Business Development Associate / US Bench Sales

Techno Val Alliance

07.2025 - Current

Identified and developed new business opportunities through cold calling, email campaigns, LinkedIn outreach, and referrals.
Managed the complete sales lifecycle from lead generation to deal closure, ensuring consistent revenue growth.
Built and maintained strong relationships with clients to understand their business needs and provide customized solutions.
Conducted market research to identify potential clients, industry trends, and competitor offerings.
Prepared and delivered sales presentations, proposals, and pricing discussions to prospective clients.
Negotiated contracts, pricing, and terms to close profitable deals while ensuring customer satisfaction.
Maintained accurate records of leads, opportunities, and sales activities using CRM tools.
Achieved and exceeded monthly and quarterly sales targets consistently.
Coordinated with internal teams (marketing, operations, delivery) to ensure smooth onboarding and client satisfaction.

Operation Executive

Vy Systems Pvt Ltd

03.2024 - 06.2025

Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
Managed purchasing, sales, and customer account operations efficiently.
Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
Coordinated logistics activities, ensuring timely delivery of Purchase Orders and services to vendors.
Improved customer satisfaction rates through timely communication and effective issue resolution.
Managed end-to-end document control processes across multiple vendors and clients, ensuring accurate tracking, timely issue resolution, and seamless coordination of service delivery.
Reviewed and validated vendor-submitted documents for accuracy, completeness, and compliance with contractual and regulatory requirements.
Maintained and updated operational databases and reporting tools for accurate performance tracking and decision-making.
Reported issues to higher management with great detail.
Acted as primary liaison between vendors and internal departments to manage the lifecycle of technical and quality documentation.

Customer Support Engineer

At For You Trading

07.2021 - 11.2023

Acted as the first point of contact for customer inquiries, providing prompt and effective support.
Answered calls and emails at help desk to assist customers with basic support, bug fixes, and configuration issues.
Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
Provided remote assistance to end-users when needed.
Collaborated with engineering and product teams to identify and rectify recurring technical issues.
Analyzed system logs for potential problems or errors related to system performance or security threats.
Maintained strong relationships with clients by consistently delivering timely, professional, and empathetic support services.
Worked with internal teams to escalate critical issues and coordinate resolutions, keeping customers informed throughout the process.
Built and maintained strong relationships with key accounts to foster loyalty and encourage repeat business.

Education

BCA - Computer Application

Dr. MGR Educational and Research Institute

05.2021

HSC -

MGR Higher Secondary School

04.2018

Skills

B2B Sales & Client Acquisition
Account Management & Client Retention
Cold Calling, Email Campaigns & LinkedIn Outreach
Negotiation & Deal Closure
Market Research & Competitor Analysis
Proposal Preparation & RFP Handling
Compliance & Regulatory Knowledge
Problem-solving & Analytical Thinking

Contract, Purchase Order Documentation and Reporting
Document Control and Management
Vendor & Client Relationship Management
LinkedIn Sales Navigator
Email Marketing Tools (Mailchimp, Outlook Campaigns)
Time & Compliance Tracking Tools
ATS Reporting & Resume Formatting Tools

Websites

linkedin.com/in/mohanavignesh-ravichandran-0b8613197

Affiliations

• MS Office Suite: Excel (Advanced), Word, PowerPoint, Outlook
• Candidate & Vendor Document Status Tracking: Vyhire.com (Internal Tool)
• CRM Tool (for customer-side operations)
• Google Sheets
• Dice, Monster
• CEIPAL ATS
• LinkedIn Recruiter
• Bench Sales Portal (Direct Client & Vendor Portals)
• MS Excel (VLOOKUP, Pivot Tables, Data Analysis)

Languages

English
Tamil
Telugu

Timeline